2 of 2 Permanent Customer Service Jobs in Ivybridge

testing support, and Form 5500 process coordination Review and submit funding files, investigate and resolve demographic or data file issues, and respond to recordkeeper service requests, escalating risks or unresolved issues as needed Serve as the primary day-to-day resource for employee 401(k) questions, escalating complex plan … issues, and auditing payroll deductions Liaise with benefit, leave, retirement, and wellness vendors to coordinate recurring administration, resolve routine issues, track deliverables, and escalate service concerns Create, review, and submit benefit vendor invoices for processing, ensuring appropriate documentation, timely submission, and follow-up to resolve discrepancies Review and submit ...

tools, systems, and infrastructure, including technical or process changes that could impact application servicesWhat You’ll BringA passion for excellence in delivery of service to customers and colleagues alikeA drive to improve operational processes and procedures.Strong familiarity with broad range of technologies: Windows/Linux, multi-tier web applications ...