IT Service Quality Lead
Jarrow, Tyne and Wear, England, United Kingdom
LTS Resourcing LTD
ServiceNow, Jira, Zendesk) and knowledge management tools. Strong understanding of ITIL processes and service management best practices. Skilled in data analysis, trend reporting, and root cause investigation. Excellent communication, stakeholder engagement, and documentation skills. Proven leadership experience in mentoring and training IT teams. Track record of process optimisation and adaptability in fast-changing environments. If you have expertise More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted: