Connect EPR Helpdesk Support
- Hiring Organisation
- The Royal Marsden NHS Foundation Trust
- Location
- Chelsea, SW3 6JJ, United Kingdom
- Salary
- £38488.00 to £46852.00
comms software and monitor calls waiting, call waiting times and calls abandoned during each shift. Log all incoming calls using the IT service portal (ServiceNow) to record quick closures or to escalate for Epic analyst support. Monitor, respond and action emails sent to Connect training. Monitor, respond and action self ...