its operations. You'll be digging into operational and service-centre data, mapping out full customer and process journeys, and turning numbers into clear, actionableinsight for senior leadership. Reporting, dashboarding and performance analysis are a huge part of the role, and you'll work closely with finance, ops and leadership to highlight what's … to surface trends, issues and opportunities Mapping end-to-end processes and identifying areas for efficiency Building and owning Power BI dashboards used for real-time decision-making Presenting insight and recommendations to senior stakeholders Maintaining data quality and consistency across systems Highlighting data/process gaps and supporting business cases for change YOUR SKILLS & EXPERIENCE To be successful More ❯
performance indicators (KPIs) aligned with organisational objectives. Supports site KPIs by providing accurate and timely performance data, analysing trends to identify operational risks and opportunities, and delivering actionableinsights that enable teams to meet Home Office, efficiency, and quality targets. Identify deviations from performance targets and recommend corrective actions. Support operational teams in using performance data More ❯
role, ideally within manufacturing or B2B environments . Strong knowledge of CRM platforms (Salesforce, HubSpot, or similar). Excellent analytical skills and ability to interpret data for actionable insights. Experience in customer segmentation, email marketing, and automation tools . Strong communication and project management skills. Qualifications Degree in Marketing, Business, or related field. CRM certifications orMore ❯
Tunbridge Wells, Kent, South East, United Kingdom Hybrid/Remote Options
Gerrard White
leader in video telematics technology, empowering businesses to improve safety, efficiency, and customer experience. As we continue to scale, we are seeking a Finance Business Partner to provide financial insight and strategic guidance across commercial, operations, customer service, and sales teams. This role is ideal for someone happy to remain hands-on with management accounting duties while also providing … strategic insight and partnering closely with the business. Role Purpose We are looking for a finance professional who thrives in a hands-on environment and enjoys acting as a strategic advisor. The Finance Business Partner will go beyond traditional finance responsibilities, delivering financial clarity, challenging assumptions, and influencing decisions that enhance profitability, efficiency, and customer outcomes. While overseeing core … operations to assess service delivery costs and improve productivity. Customer Service Insights: Evaluate customer service performance KPIs and their impact on cost-to-serve and retention. Provide actionableinsights to enhance customer experience while controlling costs. Strategic FP&A & Performance Reporting: Lead budgeting and forecasting for business units, ensuring alignment with overall strategy. Prepare scenario models More ❯