Application Support Analyst
- Hiring Organisation
- Pearson Whiffin IT & Digital
- Location
- Maidstone, Kent, South East, United Kingdom
- Employment Type
- Permanent
Applications/Platform Support Analyst We are looking for a proactive and customer-focused IT Platform Support Analyst to join our growing technology team. This is an excellent opportunity for an experienced support professional who enjoys troubleshooting technical issues, working with SaaS platforms … passion for problem-solving and delivering excellent customer service. Essential Skills & Experience Minimum 2 years' experience in a technical support, application support, or platform support role. Previous experience working within a SaaS environment. Strong troubleshooting and incident investigation skills. Experience using monitoring, alerting ...