5 of 5 Permanent Customer Experience Jobs in Kent

Customer Communications Testing Analyst Location: Nationwide/Hybrid (closest office location) Contract: Full Time, Permanent, 37.5 hours per week Salary: Competitive with excellent benefits package About Us At Markerstudy Insurance we are passionate about delivering outstanding customer experiences. With a strong reputation in the insurance industry we put our customers at the heart of everything we do. Our … is to ensure every interaction is clear, accurate and supportive, and we are looking for someone who shares that vision. The Role We are seeking a detail driven and customer focused Customer Communications Testing Analyst to join our team. You will be responsible for testing and validating customer communications across multiple channels, ensuring messages are clear, accurate … compliant and aligned with our brand values. This is a fantastic opportunity for someone from a customer experience background who has hands on experience in testing and supporting change activity, with a passion for making a positive impact on how we connect with our customers. Key Responsibilities • Test and review customer communications including letters, emails, SMS More ❯

Customer Support Coordinator £25,500 | Maidstone, Hybrid | Permanent Join a leading national organisation that provides innovative data and technology-driven services to a wide range of clients across the UK. Known for their friendly and inclusive culture, this company prides itself on delivering exceptional customer experiences and continuous improvement across all areas of service.You’ll be responsible for … delivering outstanding service, managing non-automated property portfolio orders, and providing quotations for specialised work. It’s a fantastic opportunity for someone with customer service experience who enjoys working in a fast-paced, team-oriented environment. Key Responsibilities Act as the first point of contact for customers, delivering excellent service and resolving queries efficiently. Handle and process complex … products, services, and promotions. Prioritise and manage multiple tasks effectively to meet deadlines. Contribute to a positive and collaborative team culture. Identify opportunities to improve processes and enhance the customer journey. About You Previous experience in customer service, administration, or a client-facing role. Strong communication skills and a confident, professional manner. Excellent problem-solving ability and More ❯

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS Hours of work: Monday to Friday 8am - 6pm on a rota basis, HYBRID 2 days … As part of our fast paced and dynamic Helpdesk team, the role of Helpdesk Technician aims to resolve printing, network and services issues remotely, delivering an efficient and effective customer service to our clients, focussed on exceeding expectations Using remote access software to assist our clients in diagnosing and resolving software related faults and faults relating to print, scan … them informed of incident progress, notifying them of impending changes or agreed outages Contribute to Apogees growing technical knowledge base specifically in the infrastructure and networking space. SKILLS AND EXPERIENCE REQUIRED Natural trouble-shooter who enjoys new challenges Good understanding of solution architecture (load balancing, server queue distribution) Strong knowledge of basic network terms and topology (router, IP addressing More ❯

0.75 self generated sales a day (15 per average working month) Targeting clients with a monthly £150 rev per MID GMV to achieve monthly revenue targets Successfully completing the customer's application and hand holding the customer through to live and transacting Working in partnership with our internal teams to process, deliver and set up any products, ensuring … an exceptional customer experience at every step of the process Reporting into: Area Sales Manager/Regional Sales Manager Working hours: 37.5 hours per week Working location: Remotely Salary: £35,000 PA Commission: Strong Commission Plan Car Allowance: £5,000 PA What's in it for you? You'll work with a collaborative team and join a fast More ❯

balance. - Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards What you will be doing as Business Development Manager - Build and maintain a thriving customer base to expand revenue streams and secure lasting partnerships. - Organise your sales activities with precision, ensuring impactful engagement through calls, emails, and face-to-face meetings. - Identify, establish, and … nurture key accounts to unlock their full potential. - Promote our brand with passion and deliver an exceptional customer experience every step of the way. - Self-generate appointments and convert them into significant revenue gains. - Master the ins and outs of our clients products and services to deliver informed and effective solutions. - Offer expert guidance to address client concerns … a background of 2 years+ in Air & Sea sales and are eager to step into a dynamic business development role - You're commercially savvy and committed to delivering outstanding customer service. - Self-motivated, proactive, and brimming with the entrepreneurial spirit to succeed. - You excel at building connections, communicating effectively, and showcasing your passion for what you do. - You thrive More ❯