1 to 25 of 39 Permanent Customer Service Jobs in Kent

Customer Experience Advisor Overview VisionTrack is the leading global provider of AI video telematics and connected fleet data. The Customer Experience Team provides full support to selected customers and ‘manage’ all areas of the customer’s account. We are looking for a Customer Experience Advisor … passionate about providing high standards of customer service and delighting our customers. This role will be to provide comprehensive support and exceptional service levels to enrich our customers journey with VisionTrack Providing support to our customers as well as our Account Management team, setting them ...

Support Technician to join our successful team. The position is office based, in Canterbury and ideally candidates will have previous experience delivering excellent service in IT support. The successful candidate will be expected to work collaboratively with colleagues and support the development of apprentices and new starters where required. … providing first-line technical support to customers through the Helpdesk. The role acts as the first point of contact for IT incidents and service requests, delivering excellent customer service while ensuring issues are resolved efficiently or escalated appropriately. Working Pattern The 1st Line IT Technician will operate ...

Kent Hours: Monday–Friday, 9:00am–5:30pm Working arrangement: Office-based About the Role We are looking for a highly organised, proactive and customer-focused Sales & Office Administrator to join an established IT Managed Service Provider (MSP) based in Bromley. This is a varied role combining office … management, sales administration, customer service and renewals, working closely with the Sales Manager and wider teams to ensure the smooth running of the office and provide an excellent customer experience. Key Responsibilities Office Management Oversee the day-to-day running of the Bromley head office and support ...

Service Desk Administrator Location: DA13 Kent Salary: £28,000 - £30,000 per annum (dependent on experience) Hours: Monday to Thursday: 9:00am - 5:00pm Friday: 9:00am - 4:00pm (37.5 hours per week) About the Company We are a growing building services and maintenance company specialising in the design … quality engineering solutions from initial design through to ongoing maintenance and support. Due to continued growth, we are looking for a highly organised and customer-focused Service Desk Administrator to join our operations team. The Role As the Service Desk Administrator, you will be the first point ...

passionate about delivering outstanding customer service and helping customers get the very best from their website and software? If so, we're recruiting for the perfect Permanent position for you. Our client would like to recruit a professional, proactive and customer-focused individual to join their team … Customer Support & Product Specialist . Reasons to work at this company: Village location Beautiful farm house and studio Alpacas on site Countryside walks on your lunch break Friendly, energetic, technical team Excellent training Career development available 20 days annual leave plus a day off for your Birthday Summer ...

excellent opportunity for an engineer with strong server, storage and networking experience who enjoys working in the field, solving technical issues and delivering exceptional customer service. You'll be responsible for supporting a wide range of enterprise IT systems, ensuring they are maintained and restored quickly while meeting agreed … service levels. Key Responsibilities Diagnose, troubleshoot and resolve faults across server, storage and network infrastructure. Attend customer sites to provide hardware maintenance, break-fix support and technical assistance. Take ownership of customer incidents from initial diagnosis through to resolution, ensuring Service Level Agreements (SLAs) are consistently ...

Client Services Agent Maidstone, Kent (Hybrid Working) £26,500 per annum DOE An exciting opportunity has arisen for a Customer-Focused Client Services Agent to join a growing and innovative technology business operating within the digital identity and compliance sector. This is a fantastic opportunity for someone with strong … customer service and administrative skills who enjoys problem-solving, working with data, and being part of a supportive and collaborative team. Working within a busy client services team, you will be responsible for supporting customers through the application and verification process, ensuring all information is accurate and compliant ...

maintaining a range of security systems, including intruder alarms, CCTV, fire alarms and other similar. You'll be confident working independently, delivering excellent customer service and travelling throughout London and the surrounding counties. Security Systems Engineer Key Responsibilities * Service, maintain and fault-find on a wide range … servicing issues and report any non-conformances in line with company procedures. * Ensure all work is completed to a high standard while maintaining excellent customer relationships. * Accurately complete service documentation and maintain company records using electronic devices. * Work safely and professionally, complying with industry standards and health & safety ...

Field IT Support Engineer | Orpington | Up to £32,000 Oscar Technology has partnered exclusively with a leading Managed Service Provider (MSP) near Orpington to recruit a skilled Field IT Support Engineer to join their growing team. Job Description As a Field Support Engineer , you will play a key role … high-quality technical support to clients both remotely and onsite. You will be responsible for troubleshooting, maintaining, and deploying IT systems while ensuring excellent customer service and timely resolution of technical issues. You will travel to client sites, provide hands-on support, and work closely with the wider ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS////At Apogee, we help organisations transform the way they work through innovative digital workflows, document management solutions … improving the solutions our customers rely on every day. This is an exciting opportunity for someone who enjoys combining technical troubleshooting, development skills and customer support in a fast-moving environment. What you will be doing Providing technical support for workflow and development solutions used by customers and internal ...

through Wagestream Life Assurance Up to 4% Employer Pension Contribution Access to Simply Health 24/7 GP, physiotherapy and counselling through our EAP service Cycle to Work scheme Access to MyRewards, a benefits platform Who we are Movianto is a leading pharmaceutical supply chain solutions partner offering best … Verilocation, Tachomaster, Odyssey, and Fleet Check, ensuring accurate and signed paperwork. Resolve delivery and collection issues promptly, supporting drivers throughout their routes. Deliver excellent customer service across all communication channels. Ensure compliance with DVSA and health & safety regulations, managing inspections, MOTs, servicing, and incident reporting. Support daily operations ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

software product who enjoys properly investigating problems rather than simply logging and escalating tickets. You'll join a close-knit team that values strong customer service, collaboration and people who are looking to build something long term. What you'll be doing Investigating and resolving second-line software … looking for Previous professional experience within financial services Experience in software, application or SaaS support An understanding of financial-services processes, terminology and customer expectations The ability to investigate issues beyond a standard first-line checklist Basic SQL knowledge, including running scripts and querying databases Experience supporting users remotely ...

home, attending visits at clients' sites, around the London area. Role and responsibilities: Triaging and resolving customers Server, Storage & Network issues Take ownership of customer issues and problems that could impact their contractual Service Level Agreement. To receive, investigate, and respond to technical assistance requests To be responsible … identify complex problems and review related information to develop and evaluate options and implement solutions To work closely with others within the Service Operations including Service Delivery, The Service Desk, Logistics, and Purchasing in order to ensure high customer service levels are provided ...

home, attending visits at clients' sites, around the London area. Role and responsibilities: Triaging and resolving customers Server, Storage & Network issues Take ownership of customer issues and problems that could impact their contractual Service Level Agreement. To receive, investigate, and respond to technical assistance requests To be responsible … identify complex problems and review related information to develop and evaluate options and implement solutions To work closely with others within the Service Operations including Service Delivery, The Service Desk, Logistics, and Purchasing in order to ensure high customer service levels are provided ...

site Service Desk Engineer – Orpington - £30,000 to £35,000 per year – On-site FryerMiles are delighted to be working with a leading Managed Service Provider to assist with their recruitment of a Service Desk Engineer to join their team in Orpington. The successful candidate will have … strong technical knowledge, excellent customer service skills, and a proactive approach to IT support. The successful candidate will be responsible for providing on-site technical support, resolving hardware and software issues, maintaining IT infrastructure, and ensuring a high standard of service delivery across customer sites. ...

Service Desk Engineer Monday to Friday, 8:30am – 5:00pm Office based in Orpington Competitive Salary Our client is looking for a service desk engineer to join their team. they are looking for an enthusiastic and technically proficient individual to be a part of a growing department. … work with a variety of platforms and systems, including Windows, Mac OS, Google Workspace, Office 365, and cloud Wi-Fi solutions. Key Responsibilities Customer Support: Provide expert guidance to customers and resolve complex fault tickets within SLAs, ensuring customer satisfaction and adherence to timelines. Technical Troubleshooting: Diagnose ...

growth. This role offers the opportunity to be a key member of the senior management team, driving the successful delivery of our planning and customer service functions at the heart of our operations. You will be working in our Tonbridge branch but will be supporting the Planning … promptly and to a high standard. Acting as a key point of contact between residents, operatives, subcontractors and colleagues, you will help deliver a customer-focused and responsive repairs service. Duties: Schedule and plan repair works to ensure efficient use of operatives and resources Use the MCM system ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … Line EUC specialists to resolve complex technical issues, support infrastructure improvements, and contribute to meaningful IT projects. This is a hands-on role where customer experience matters just as much as technical capability. You will help keep IT services running smoothly through proactive maintenance, careful change control, and clear ...

commercially driven Structural Steel Business Development Manager to help drive future growth. This is a fantastic opportunity for someone who enjoys building long-term customer relationships, winning new business, and becoming a trusted partner to clients across the commercial and residential construction sectors. Working closely with estimating, production … operations, you'll manage projects from initial enquiry through to order placement, ensuring customers receive an excellent service throughout the sales process. The Role As Structural Steel Business Development Manager, you'll be responsible for identifying and developing new business opportunities while nurturing existing customer relationships. This ...

efficient functioning of our IT infrastructure, directly impacting employee productivity and our ability to serve clients effectively. You will be a highly motivated, customer-focused problem-solver with a strong technical background and excellent communication skills.Support a diverse employee base across both Back-office and Front-office. Understand … troubleshooting and repair for desktops, laptops (Dell, HP, etc.), and printers.Experience supporting mobile devices (iOS/Android) and MDM solutions.A commitment to providing excellent customer service with a positive, professional, and patient demeanour.Good analytical and troubleshooting skills with the ability to diagnose and resolve complex technical issues quickly.Good ...

Role: 2nd Line Service Desk Engineer Location: Sevenoaks, Kent (Office Based) Salary: £35,000 per annum Benefits: Private healthcare Our client is a well-established Managed IT Service Provider based in Kent, supporting a loyal client base across South-East London and the South-East. As they continue … grow, they're looking for a 2nd Line Service Desk Engineer to join their support team, working closely with 1st Line and reporting into the Technical Services Manager. This is a great opportunity for someone who enjoys variety - from day-to-day troubleshooting and customer support through ...

team. The ideal candidate will be involved in physical work delivering pallets/cages of food/drink to customers. Must have good customer facing skills and be able to communicate clearly with the office/supervisory team. May be asked to work as part of a double manned … unload goods, ensuring they are secured properly during transit Maintain accurate delivery records and communicate any delays or issues to management promptly Provide excellent customer service during deliveries, addressing any customer inquiries or concerns Perform basic mechanical checks on the vehicle and report any maintenance needs Assist ...

+ Overtime + Company Vehicle Monday-Friday, 8:00-17:00 (40 hours per week) Due to continued growth and increasing customer demand, our client is looking to expand their Fire & Security team with experienced engineers across London and the South East. The business is particularly interested in engineers … term career development, varied work and the chance to develop your technical skills across a wide range of security and fire systems. The Role: Service, maintenance and fault finding on CCTV, Intruder Alarm and Access Control systems. Installation and commissioning of Fire & Security systems where required. Carrying out planned ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … Bronze Award in the Armed Forces Covenant and welcome applications from Reservists, Veterans, Cadet Force Adult Volunteers and military families. Our award-winning customer service speaks for itself take a look at our excellent Trustpilot reviews and our Customer Experience Foundation Membership accreditation. Our application form ...