1 to 25 of 60 Permanent Customer Service Jobs in Kent

Our client the UKs leading designer, manufacturer, and installer of bespoke physical security products are looking for a Customer Service Advisor to join them on a full time permanent basis. Location: Dartford (office based role) Salary: Competitive The Customer support advisor will be the primary point of … contact for all technical queries that cannot be resolved in the field by engineers or the CST (Customer Support Team). This role involves liaising with various teams to ensure prompt resolution of technical issues raised within the Technical Assistance Request (TAR) system, adhering to strict response timeframes. Additionally … the Customer support advisor is responsible for supporting the service team, meeting customer expectations and service level agreements, and ensuring satisfactory outcomes for escalated service calls. They also play a pivotal role in implementing new working practices, coordinating training for engineers, managing equipment, ensuring compliance more »

your teams performance as well as a keen eye for process improvements and spotting the best ways of reducing cost whilst delivering world class service and results. Youll work closely with your shift manager to deliver results together across your department. As part of your key responsibilities youll: Plan … achieves all daily, weekly and monthly targets and KPI's, resulting in high performance levels and the efficient and effective provision of a quality service to the customer Manage a team of direct line reports including delivering team member performance review, development and/or succession planning as …/or Google Suites A commitment to self-development and team development Awareness of health, safety and environmental standards Proven experience of delivering excellent customer service Flexible and committed to achieving team/site objectives Wed love to see some demonstrable experience of working with lean/continuous more »

the General (Private) Aviation industry. We are committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service. About the Role: As a 1st Line Support Engineer, you will provide exceptional 1st line support to 300 users, both onsite and remotely … managing all support requests through to resolution whilst building relationships with our internal customers. Principal Accountabilities: Being first point of contact for all inbound service requests raised by various communication channels. Initial triage and prioritisation of new support calls and escalating to 2nd/3rd Line to ensure a … timely resolution and closure Appropriately logging service requests and dealing with password resets, processing new user requests, account changes, deletions, installing new equipment and undertaking office moves Diagnose and resolve basic issues with laptops, desktops, mobile phones and printers Identify and troubleshoot basic network issues Provide support for standard more »

Field Service Engineer Dartford £35,000 to £42,000 Basic + Specialist Training + Bonus (£000's) + Company Car + Healthcare + Stability + Benefits = £50'000 Package Receive continuous training to become a technical expert working for a company at the forefront of technology in the scientific … and medical industry. Great opportunity to join a world leading company where you'll be continually growing and developing as a field service engineer. Work for this market leading company who specialise in scientific/medical machinery as well as instrumentation, calibration and analytical equipment. Due to continued growth … they are looking to recruit a field service engineer who is looking to become a technical expert within a high tech industry. This is a great opportunity to receive specialist training in an exciting industry! Your role will include: * Field Service Engineer role covering mostly a regional area more »

Inspection & Testing EV Installer Qualification Valid UK Driving License Strong knowledge of electrical systems You will need to have a passion for delivering good customer service If you are interested in finding out further details & for a full job description, please send your CV to or call . more »

claims efficiently. Your tasks will include recommending payments, producing client reports & letters, and liaising with contractors for optimal outcomes. Requirements: " Previous experience in a customer service office environment. " Organized, diligent, and able to see tasks through to completion. " Excellent communication and negotiation skills. " Ability to handle demanding customers more »

role is extremely varied. Main purpose of the role: To provide overall management of the business Centre or Centres.The BCM is responsible for ensuring customer service excellence is always provided and creating a dynamic working environment that will attract new business and retain the existing clients. To support … Profile: Outgoing,enthusiastic,honest,and confident individual who possess the following attributes; Strong sales ability,with a proven track record of success Passionate about customer service constantly striving to improve performance Ability to upsell and cross sell where possible Excellent communication skills, both written & verbal Demonstrates customer … referrals. Network with clients to build strong relationships and generate referrals Manage the day today needs of existing clients ensuring delivery of exceptional high customer service Responsible for ther enewal and development/expansion of all clients within the center I ncreasing the revenue opportunities through strong product more »

We have a temporary role available within William Harvey Hospital. This role is ideal for someone with the ability to work independently and strong customer service, IT and data Entry skills. The successful applicant will be responsible for supporting a stock management department within the NHS, where accuracy … literacy and able to use a computer Strong verbal and written communication skills The ability to manage own workload and prioritise tasks independently Excellent Customer Service skills Comfortable handling heavy and bulky items and conducting Manual Handling Minimum of GCSE C in English and Maths Desirable requirements: Previous more »

+ 25% bonus + 30 days holiday + excellent corporate benefits to be based in Wolverhampton or Chatham x 3 PW. Core responsibilities: Understand customer and market needs and translate them into actionable product requirements. Define, prioritise, and ensure clear communication of requirements to deliver product features using EPICS … with the organisation and SMEs to develop and execute the company’s desired product technology outcomes Collaborate with cross-functional teams, including technology, design, customer service and 2nd Line of Defence to ensure successful delivery of products and features Stay current on new technologies and trends and evaluate … products. Provide guidance, mentorship, and coaching to the supporting teams to foster a culture of innovation and continuous improvement. Develop a deep understanding of customer needs and market trends to inform the development of new products and the enhancement of existing ones. Experience requirements Recent product experience in one more »

join their team with full industry accredited training. Trainee Mobile Transport Refrigeration Engineer Job Role Managing individual job assignments and using own initiative at customer sites Using the van equipment in a correct manner Completing any repairs and servicing to the correct standard Recording usage of refrigeration parts and … Transport Refrigeration Engineer Requirements Full UK Driving Licence Previous experience as a Mechanic or Engineer in another field Flexible and can-do attitude Excellent customer service skills If you are interested in this exciting Trainee Mobile Transport Refrigeration Engineer role, please contact John Barnes at Holt Recruitment on more »

Star Power is a leading generator hire and temporary power company based in Bedfordshire. Due to company growth, we are looking for an Electrical Service Engineer to join our engineering team based in our Kent Depot. Responsibilities: Carry out routine service, maintenance and repairs as required to a … and work well under pressure in an ever-changing demanding hire environment. · Good communication skills and an understanding of the importance of providing excellent customer service. Benefits: · Competitive Salary · 20 days holiday · Company Pension · Free on-site parking Job Type: Full-time Benefits: Company pension Free parking On-site more »

systems to ensure the smooth operation and will have experience andknowledge of Siemens Desigo XWorks. What you will be doing: As a BMS Support Service Engineer you will be conducting proactive and reactive maintenance, diagnosing faults, and carrying out remedial works to rectify issues on building control systems in … accordance with the service level agreement, this includes carrying out small repairs & remedial works. You will be part of the team that responds to customer service calls in the event of a system failure as well as providing routine inspections of BMS equipment to ensure optimal performance … of driving your own car and being paid a monthly car allowance Employee owned company, which you would become part of after 12 months service A contributory pension scheme (the Company contributes 6% of your basic salary) Free private medical insurance with BUPA Life assurance of 4 x annual more »

1st line issues. Duties will include: Analysis, diagnosis and resolution of software and IT issues Setting up new users hardware and applications Provide excellent customer service We are looking for: Highly motivated individual Strong attention to detail Enjoys working in a fast paced environment Strong communication and interpersonal more »

new role in an exciting , fast growing Multiband company. Responsible for analysing and maintaining the company's CRM system. This includes collecting and analysing customer data, identifying trends and patterns, ensuring data integrity and making recommendations for improving the effectiveness of the company's CRM (HubSpot) and Marketing strategy. … Using Hubspot to store and analyse customer data to provide insights into how customers interact with your business, allowing you to assess the effectiveness of marketing, sales, and customer service efforts and adjust your strategy accordingly. Must use and be experienced in HubSpot. Google Analytics experience preferred more »

Role: Fresh People are recruiting for a Technical Manager for a Fresh Produce Operation based near Maidstone in Kent. In this role as the Customer Technical Manager you will be the primary technical liaison between the production operations and retail customers. Job Summary: This role ensures that all technical … retail customers, ensuring timely and accurate responses. * Collaborate with the Quality Assurance team to ensure that berry products meet or exceed quality standards and customer specifications. * Maintain and communicate comprehensive knowledge of the clients products. * Address and resolve any technical issues or complaints from retailers, coordinating with internal teams … customers, helping them understand and optimize the handling and display of our products. * Ensure that all products comply with relevant industry standards, regulations, and customer requirements. * Prepare and present technical reports and updates to both internal teams and retail partners, highlighting key metrics and areas for improvement. * Collaborate with more »

this isn't essential as we will consider candidates with time served experience - Professional and confident character who is able to deliver a strong customer service If you have any further questions then please submit your application so we can discuss through the opportunity and your CV. Please … Bodyshop Estimator, Vehicle Damage Assessor, VDA, Bodyshop Manager, Assistant Bodyshop Manager Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre/Contact Centre, Senior Appointments, Head Office Positions and more »

for an Applications Engineer to work at our brand new site on the Questor Estate, Dartford within the Engineering team. Key Responsibilities • Providing exceptional customer service and a proactive approach • Product application and technical support to customers and colleagues on exciting and new product development, biased to Aftermarket … Fleet business throughout Brigade Group. • Troubleshooting and customer support • Applications engineering • Preparation of application documentation including CAD technical drawings, specifications, and installation instructions • In house assembly/modification of products • Preparation, maintenance, and reporting of technical detail for application installations/projects. • Support the development of an applications database … per month • Pension – Up to 5% matched • Private Medical Heath via Benenden Health • Eyecare Vouchers + Vouchers for Glasses • 4 x Death in Service • Employee Assistance • 25 days (Increasing by 1 day every 2 years) Please find the full job description and candidate privacy policy on the career page more »

business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients that you will be supporting are both medium and large-scale organisations that rely heavily on this company’s exemplary customer service and technical knowledge. You will be supporting and assisting all service desk enquiries as they are called in with aim of resolving them first time within tight SLA’s. Ket skills: Answering first line support calls and logging into ticketing system. Responding to support calls to … ensure customer satisfaction. Troubleshooting issues in the first instance to ensure prompt resolution. Escalating tickets and working with senior team members to resolve issues Ability to demonstrate understanding of IT and networking principles. Ability to communicate effectively with end users. Ability to use initiative to troubleshoot and reach ticket more »

business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients you will be supporting are both medium and large-scale organisations that rely heavily on this company’s exemplary customer service and technical knowledge. With a long-standing expertise in Microsoft products, remote working, networking, and data storage, they are building one of the most sophisticated Cloud platforms available to small & mid-sized businesses. The companies aim is to help businesses transition to the Cloud, with solutions that … help businesses cut costs, increase service levels, boost productivity, and achieve a competitive edge through increased mobility. Partnering with some of the biggest vendors in the industry they aim to deliver best in class security, networking, and storage solutions. Tech stack • Firewalls – Fortigate • Switches – Cisco Nexus/FortiSwitch • Servers more »

or relevant Mortgage Qualification · A positive attitude and excellent team communication · Looking to progress your career to the next level · Client-orientated with high customer service skills and communication · The ability to explain complex information clearly and simply · Minimum 2 years+ experience Benefits: · Generous Basic & Benefits Package/… promote them effectively alongside the brand. Company Website: www.haysfg.com Key Words: Interpersonal Skills, Mortgage Planning, Protection, Client Orientation, Financial Goals & Opportunities, Business, Helping Clients, Customer Relations, Ambitious, Friendly, CeMap more »

Lumineux Group trading name of B&T Associates Ltd, a family-owned and run business that has been providing high-quality solutions and excellent customer service for more than 38 years. Our brands: Lumineux Lighting Lumineux Sports truSmart The ideal candidate will have at least 5 years’ experience … Support Divisions Maintain and develop product knowledge to enable clear and effective communication to our customers Working closely with support staff to ensure any customer issues and resolved in a timely manner Meet revenue targets and attend regular sales meetings Attend company events and functions, such as trade days more »

They are dynamic in their approach and geared to completing outstanding repairs, by combining the latest techniques and most effective technology with delivering excellent customer service. They ensure that our customers are at the heart of what we do. Whether it is minor car park damage or a road … of a team as well as on your own initiative with minimal supervision * Be flexible in your approach * Continually work to high standards with customer satisfaction in mind * You will ensure that all tasks carried out follow our Health and Safety guidelines; for example, wearing all provided Personal Protective more »

this exciting and varied role will play an integral part in the business, supporting the UK network with technical assistance, warranty aspects, dealer management, customer service, aftersales and parts aspects, general administration and more. It is envisaged that the successful applicant would progress from this platform into Management … products support, sales or other areas of commercial aftermarket. It is a great career opportunity! We would also be keen to look at capable service controllers, administrators. schedulers or hire controllers who are looking to get in with a global OEM To Apply If you would like to apply more »

margins and discounts collaboratively with the external sales representatives. The successful candidate for this role will have: Previous experience in an internal sales/customer service role within Manufacturing or Engineering Experience and confidence working with IT systems including CRM databases, ensuring timely and accurate information entry. ERP … team of experienced Recruitment specialists can help you with your career. We are Kents leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. more »

in) Remuneration: up to £170 per day (inside IR35 - 5 months rolling contract) Your role as an IT Support Engineer: Providing high level of customer service through on-site technology support as required. Ensuring that all tickets are logged and resolved in a timely and effective manner (according … as an IT Support Engineer: Must have knowledge of MDM, specifically Intune or autopilot Office 365 experience is essential. You'll be passionate about customer service and personable. Confident with support and eagerness to progress technical capabilities. You'll be keen to help with a customer first more »