Software Support Team Leader
Gillingham, Kent, United Kingdom
Henry Schein One group
breaks, training sessions, and shift times to maintain quality customer support. Foster a positive team culture that encourages collaboration, idea-sharing, and a commitment to customer-centric values. Demonstrate enthusiasm, excellence, and receptiveness to new ideas that enhance the customer experience. Work with your Line Manager to identify areas for team improvement … ability to work effectively under pressure. Customer Service Expertise: In-depth experience and thorough knowledge of customer service processes, systems, and quality measures. Customer-Centric Approach: Capability to lead, motivate, and inspire a team to deliver best practices and consistently engage customers to meet or exceed targets. Challenging Customer … Change Management: Experience in managing teams through periods of change. Data Analysis Skills: Prior experience in data analysis and interpretation. Solution Orientation: Solution-oriented mindset with a strong approach to problem-solving. Attention to Detail: Excellent eye for detail, ensuring accuracy when working with complex data. More ❯
Employment Type: Permanent
Salary: GBP Annual
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