1 to 25 of 59 Permanent Incident Management Jobs in Kent

Data Management Specialist (Azure) - Newcastle/Hybrid You will provide expert-level troubleshooting, root cause analysis, and performance optimisation for data platforms,, such as Azure SQL databases, Fabric Warehouse and Onelake, Databricks, and Azure Data Factory. Purview or another MDM tool is highly desirable. Skills/experience Bachelor’s … degree in Information Technology, Computer Science, Data Management, or a related field. 4+ years of experience in data management, data operations, or IT support roles, with at least 2 years in Level 3/4 support or equivalent. Hands-on experience with database technologies ( Azure landscape , Oracle, PostgreSQL … etc.). Desirable: Industry certifications in professional data management, cloud platforms (AWS, Azure, GCP), metadata management, or database administration (e.g., Microsoft Certified: Azure Data Engineer Associate, DAMA CDMP) are desirable. Proven experience with ETL tools, data integration, and API-based data exchange. Strong background in data governance, data More ❯

Data Management Specialist (Azure) - Newcastle/Hybrid You will provide expert-level troubleshooting, root cause analysis, and performance optimisation for data platforms,, such as Azure SQL databases, Fabric Warehouse and Onelake, Databricks, and Azure Data Factory. Purview or another MDM tool is highly desirable. Skills/experience Bachelor’s … degree in Information Technology, Computer Science, Data Management, or a related field. 4+ years of experience in data management, data operations, or IT support roles, with at least 2 years in Level 3/4 support or equivalent. Hands-on experience with database technologies ( Azure landscape , Oracle, PostgreSQL … etc.). Desirable: Industry certifications in professional data management, cloud platforms (AWS, Azure, GCP), metadata management, or database administration (e.g., Microsoft Certified: Azure Data Engineer Associate, DAMA CDMP) are desirable. Proven experience with ETL tools, data integration, and API-based data exchange. Strong background in data governance, data More ❯

people love. And we do it all right here at Sky. The Software Engineering Manager (ServiceNow) is responsible for developing and implementing solutions for incident management, problem management, change management, service request management, and other ITSM processes in ServiceNow. The manager will create and maintain More ❯

people love. And we do it all right here at Sky. The Software Engineering Manager (ServiceNow) is responsible for developing and implementing solutions for incident management, problem management, change management, service request management, and other ITSM processes in ServiceNow. The manager will create and maintain More ❯

aligned with global business risk/objectives. This role is focused on technical operations and support of various information security tools including event/incident management (SIEM), cloud security, endpoint detection and response, email security, and vulnerability management. This position will be responsible for supporting the Director IT … security services and deploy new tools in support of the security roadmap. Must be capable of interacting effectively with various internal teams, peers, and management staff. Support the information security manager with creating information security metrics for the respective supported security products. This will be done monthly. Deploy new … processes, and procedures to support the information security roadmap. Support information security services including SIEM, MDR, endpoint technology, secure email gateway, cloud security, certificate management, network security, and vulnerability management. Respond to critical incidents in a timely manner in partnership with security operations, legal, compliance, incident response teams More ❯

aligned with global business risk/objectives. This role is focused on technical operations and support of various information security tools including event/incident management (SIEM), cloud security, endpoint detection and response, email security, and vulnerability management. This position will be responsible for supporting the Director IT … security services and deploy new tools in support of the security roadmap. Must be capable of interacting effectively with various internal teams, peers, and management staff. Support the information security manager with creating information security metrics for the respective supported security products. This will be done monthly. Deploy new … processes, and procedures to support the information security roadmap. Support information security services including SIEM, MDR, endpoint technology, secure email gateway, cloud security, certificate management, network security, and vulnerability management. Respond to critical incidents in a timely manner in partnership with security operations, legal, compliance, incident response teams More ❯

services and healthcare industries. The GIDS product suite powers mission-critical investor and distributor services across asset managers, insurance companies, retirement providers, and wealth management platforms. Job Overview As the Head of Production Engineering and Site Reliability Engineering (SRE) for the GIDS organisation, you will lead a team responsible … powering some of the most critical client-facing applications in financial services. You will be the strategic and operational leader for platform reliability, observability, incident response, CI/CD modernisation, and developer productivity. You will drive automation, lead with metrics, and build systems and teams that proactively address issues … development, SRE culture, and operational excellence. Collaborate cross-functionally with Engineering, Product, Compliance, and Infrastructure teams to improve system reliability and efficiency. Production Operations & Incident Management Own reliability, uptime, and performance KPIs for GIDS applications and services. Implement a comprehensive incident management lifecycle (on-call, escalation More ❯

services and healthcare industries. The GIDS product suite powers mission-critical investor and distributor services across asset managers, insurance companies, retirement providers, and wealth management platforms. Job Overview As the Head of Production Engineering and Site Reliability Engineering (SRE) for the GIDS organisation, you will lead a team responsible … powering some of the most critical client-facing applications in financial services. You will be the strategic and operational leader for platform reliability, observability, incident response, CI/CD modernisation, and developer productivity. You will drive automation, lead with metrics, and build systems and teams that proactively address issues … development, SRE culture, and operational excellence. Collaborate cross-functionally with Engineering, Product, Compliance, and Infrastructure teams to improve system reliability and efficiency. Production Operations & Incident Management Own reliability, uptime, and performance KPIs for GIDS applications and services. Implement a comprehensive incident management lifecycle (on-call, escalation More ❯

driven by skilled and empowered employees and are committed to investments in their Workforce. This is a hybrid role covering aspects of Service Delivery, Incident Management, Change Management and Vendor Management. You must commit to working in the London City office one day per week. SKILLS REQUIRED … will be given to candidates with a Banking background with experience of: Windows OS support (Windows 10/11, Windows Server) Active Directory (user management, group policies) Microsoft 365 & Office Suite Remote access technologies (VPN, Citrix, Remote Desktop) Endpoint management tools (SCCM, Intune, JAMF for Macs) Hardware troubleshooting More ❯

driven by skilled and empowered employees and are committed to investments in their Workforce. This is a hybrid role covering aspects of Service Delivery, Incident Management, Change Management and Vendor Management. You must commit to working in the London City office one day per week. SKILLS REQUIRED … will be given to candidates with a Banking background with experience of: Windows OS support (Windows 10/11, Windows Server) Active Directory (user management, group policies) Microsoft 365 & Office Suite Remote access technologies (VPN, Citrix, Remote Desktop) Endpoint management tools (SCCM, Intune, JAMF for Macs) Hardware troubleshooting More ❯

In this role, you will be supporting the creation and enforcement of Jefferies’ Business Continuity Program, including policy reviews/updates, business impact analysis, incident monitoring and response and more. This role will also help lead the BC Regulatory program to horizon scan for regulatory updates/changes that … for program updates accordingly. The ideal candidate will have excellent verbal and written communication skills, ability to read and apply Regulatory requirements, strong stakeholder management experience and the ability to manage several projects at one time. Previous experience in the business continuity field is essential. Key Responsibilities: Conduct business … recovery strategies and assist with implementation of recovery solutions. Plan and coordinate regular testing exercises and simulations to test the effectiveness of BC/incident management plans and to fulfill various regulatory requirements. Participate in any internal and industry wide tabletop exercises Support and lead Business Continuity awareness More ❯

In this role, you will be supporting the creation and enforcement of Jefferies’ Business Continuity Program, including policy reviews/updates, business impact analysis, incident monitoring and response and more. This role will also help lead the BC Regulatory program to horizon scan for regulatory updates/changes that … for program updates accordingly. The ideal candidate will have excellent verbal and written communication skills, ability to read and apply Regulatory requirements, strong stakeholder management experience and the ability to manage several projects at one time. Previous experience in the business continuity field is essential. Key Responsibilities: Conduct business … recovery strategies and assist with implementation of recovery solutions. Plan and coordinate regular testing exercises and simulations to test the effectiveness of BC/incident management plans and to fulfill various regulatory requirements. Participate in any internal and industry wide tabletop exercises Support and lead Business Continuity awareness More ❯

carefully selected team of experts are capable of solving complex cyber security challenges – keeping data secure and businesses running as usual. CyberClan’s Global Incident Response Teams are available 24/7/365 to leap into action, responding to all cyber-attacks with proven defensive methodology, we quickly … position will require extensive and frequent travel to multiple locations and sometimes on short term notice. Reporting to the Global Head of Digital Forensics & Incident Response, the successful candidate will work as part of the Post Breach Remediation team and serve as the Incident Commander in all on … ISPs) to ensure 99.9% uptime of the network infrastructure. This also includes maintaining and renewing network solution contracts and documenting them in our contract management system Design, maintain and recommend improvements to our cloud platform firewall and network design to improve network management and operations Create detailed network More ❯

carefully selected team of experts are capable of solving complex cyber security challenges – keeping data secure and businesses running as usual. CyberClan’s Global Incident Response Teams are available 24/7/365 to leap into action, responding to all cyber-attacks with proven defensive methodology, we quickly … position will require extensive and frequent travel to multiple locations and sometimes on short term notice. Reporting to the Global Head of Digital Forensics & Incident Response, the successful candidate will work as part of the Post Breach Remediation team and serve as the Incident Commander in all on … ISPs) to ensure 99.9% uptime of the network infrastructure. This also includes maintaining and renewing network solution contracts and documenting them in our contract management system Design, maintain and recommend improvements to our cloud platform firewall and network design to improve network management and operations Create detailed network More ❯

between support, development, and service delivery teams. Key Responsibilities Lead and mentor Managers/Leaders (including 1st/2nd/3rd line/Problem Management functions) Act as the escalation point for complex incidents and problem resolution Champion ITIL-aligned processes including incident, problem, and change management … OLAs are consistently met Collaborate on service improvements and root cause analysis for recurring issues Support the wider organisation through transition planning and knowledge management About You To succeed in this role, you’ll bring: Proven experience managing application support teams in a complex, fast-paced environment A strong … background in ITIL frameworks, ideally with certification Experience working with or supporting NHS or healthcare customers Demonstrated success in problem and incident management leadership A passion for improving healthcare through technology Apply Now More ❯

between support, development, and service delivery teams. Key Responsibilities Lead and mentor Managers/Leaders (including 1st/2nd/3rd line/Problem Management functions) Act as the escalation point for complex incidents and problem resolution Champion ITIL-aligned processes including incident, problem, and change management … OLAs are consistently met Collaborate on service improvements and root cause analysis for recurring issues Support the wider organisation through transition planning and knowledge management About You To succeed in this role, you’ll bring: Proven experience managing application support teams in a complex, fast-paced environment A strong … background in ITIL frameworks, ideally with certification Experience working with or supporting NHS or healthcare customers Demonstrated success in problem and incident management leadership A passion for improving healthcare through technology Apply Now More ❯

restorations based on business requirement. Supporting DB2 based tools like IBM Data Studio, IBM rational manager and IBM Installation Manager. Working with Q Replication. Incident management and change management using HPSM More ❯

restorations based on business requirement. Supporting DB2 based tools like IBM Data Studio, IBM rational manager and IBM Installation Manager. Working with Q Replication. Incident management and change management using HPSM More ❯

experience with a broad range of cybersecurity tools. Key Responsibilities: Working closely with the SOC to implement SIEM technology Automating security workflows to streamline incident response Utilising cloud environments across both Azure and AWS. Assisting with Incident Management Contributing to platform automation and DevOps practices. Utilising XQL More ❯

experience with a broad range of cybersecurity tools. Key Responsibilities: Working closely with the SOC to implement SIEM technology Automating security workflows to streamline incident response Utilising cloud environments across both Azure and AWS. Assisting with Incident Management Contributing to platform automation and DevOps practices. Utilising XQL More ❯

Security programs whilst optimising the operational performance and reliability of Infrastructure technologies? Then we need your expertise in controls and activities for the effective management of critical cyber security platforms. Are you skilled with Privilege Access management, Application Control and Data Loss Prevention solutions? The we need you … to help optimise performance and ensure compliance to our cyber security certification requirements. This position requires a deep understanding of security protocols, risk management, and the ability to proactively identify and mitigate potential threats to the business, whilst delivering cyber security with a service mindset. You will work closely … day-to-day operational tasks and maintenanceof core Cyber Security infrastructure service platforms, including but not limited to: Manage and administer the Privileged Access Management (PAM) platform, including user access, permissions, audits and configurations. Collaborate with IT and business teams to integrate and expand PAM controls into existing systems More ❯

in Production/Application Support Full Stack Support experience - C#.net, SQL Development, Angular Proficiency for application troubleshooting and support. Strong SQL skills for database management and query optimization. Experience with AWS services for cloud management and deployment. Daily Responsibilities Morning Check-In: Review system health dashboards and logs … to ensure all services are running smoothly. Address any overnight alerts or incidents reported by monitoring tools. Incident Management: Respond to and troubleshoot issues reported by users or automated monitoring systems. Perform root cause analysis and implement fixes to resolve incidents promptly. Document incidents and resolutions for future … closely with development teams to understand new features and changes. Coordinate with other IT teams to ensure seamless integration and operation of systems. Database Management: Perform regular database maintenance tasks such as backups, indexing, and performance tuning. Write and optimize SQL queries to support application functionality and reporting needs. More ❯

in Production/Application Support Full Stack Support experience - C#.net, SQL Development, Angular Proficiency for application troubleshooting and support. Strong SQL skills for database management and query optimization. Experience with AWS services for cloud management and deployment. Daily Responsibilities Morning Check-In: Review system health dashboards and logs … to ensure all services are running smoothly. Address any overnight alerts or incidents reported by monitoring tools. Incident Management: Respond to and troubleshoot issues reported by users or automated monitoring systems. Perform root cause analysis and implement fixes to resolve incidents promptly. Document incidents and resolutions for future … closely with development teams to understand new features and changes. Coordinate with other IT teams to ensure seamless integration and operation of systems. Database Management: Perform regular database maintenance tasks such as backups, indexing, and performance tuning. Write and optimize SQL queries to support application functionality and reporting needs. More ❯

displaying information Knowledge and/or experience of working in a clinical environment Can demonstrate self-motivation and an ability to take own initiative Management and organisation of senior team members KNOWLEDGE AND SKILLS Customer service skills with ability to handle difficult conversations with patients Understands what represents quality … in any area Evidence of intermediate/advanced IT skills EXPERIENCE Experience of improving clinical quality Experience of managing clinical complaints Experience of clinical incident management Understanding of any element of clinical governance frameworks KNOWLEDGE AND SKILLS Additional language proficiency Understanding of risks for digital healthcare Understanding of … Be the first point of contact for the Company’s clinical governance activities, supported by your line manager. Support the clinical governance, complaints and incident processes so that they run smoothly, including reviewing and prioritising key activities on a day to day basis. Work to resolve any problems which More ❯

displaying information Knowledge and/or experience of working in a clinical environment Can demonstrate self-motivation and an ability to take own initiative Management and organisation of senior team members KNOWLEDGE AND SKILLS Customer service skills with ability to handle difficult conversations with patients Understands what represents quality … in any area Evidence of intermediate/advanced IT skills EXPERIENCE Experience of improving clinical quality Experience of managing clinical complaints Experience of clinical incident management Understanding of any element of clinical governance frameworks KNOWLEDGE AND SKILLS Additional language proficiency Understanding of risks for digital healthcare Understanding of … Be the first point of contact for the Company’s clinical governance activities, supported by your line manager. Support the clinical governance, complaints and incident processes so that they run smoothly, including reviewing and prioritising key activities on a day to day basis. Work to resolve any problems which More ❯