2 of 2 Permanent Inventory Management Jobs in Kent

users (SCCM knowledge would be beneficial to this role) Overseeing stock allocation in the Computer Room Comprehensive support for Microsoft environments Advanced troubleshooting of Microsoft Office & security applications Incident management and resolution User account lifecycle management Hardware and device setup Backup and system monitoring Log analysis and proactive maintenance Endpoint security management Collaboration with 1st Line Support … Participation in IT projects Software deployment and patch management Asset and inventory management What we need from you: Proven experience working in a Service Desk function/1st Line Support Strong expertise in Windows 10/11 Proven experience with MS Office 365 Ability to work independently on 2nd line technical issues Strong understanding of Active Directory … endpoint management. Proficiency in remote access tools such as LogMeIn, TeamViewer, or Microsoft Remote Desktop. Comprehensive knowledge of PC hardware and software setup/configuration – Including OS installation, driver management, and troubleshooting hardware failures. Fundamental understanding of networking – TCP/IP, DNS, DHCP, VPN, VLANs, and basic firewall configurations. ITIL framework awareness – Understanding of incident, problem, and change management More ❯

technical support that keeps our business running smoothly. You'll be the hero who resolves incidents, fulfils service requests, and minimises disruptions, all while working within our IT Service Management (ITSM) system. Main responsibilities Act as the first point of contact for IT-related incidents and service requests, providing effective resolution or escalation as necessary. Troubleshoot and resolve hardware … users. Assist with new starter setups, including laptop configuration, software installation, and account provisioning. Support the maintenance of IT equipment, including laptops, peripherals, and docking stations. Maintain IT asset inventory keeping accurate records of IT assets Document troubleshooting steps and solutions in the ticketing system, ensuring accurate records are maintained. You'll need: Skills/Qualifications/Experience GCSEs … prioritise and multitask effectively. Proven experience in an IT support or help desk role. Hands-on experience with hardware troubleshooting and maintenance. Experience with ITSM systems (e.g., Jira Service Management). Experience with Active Directory and user account management. Relevant IT certifications (e.g., CompTIA A+, ITIL Foundation). NVQ Level 3 or higher in IT, Computing, or a related More ❯