standards. Providing 1st and 2nd line technical support to end-users, resolving hardware, software, and network issues. Troubleshooting across multiple operating systems (Windows, Linux, macOS). Assisting with employee onboarding (workstation setup, email configuration, training). Supporting cloud-based services and business-critical applications. Deploying software updates and patches. Documenting solutions and maintaining knowledge bases for improved support. Designing, deploying More ❯
contact for all customers via the telephone. Answering telephone enquiries and triaging to the correct department. Assisting and guiding customer queries via a shared inbox & ticket system. Quotations & Customer Onboarding (Selected Customers) Product advice and assistance. Sales order processing Prcessing orders received from customers and account managers. Sense checking rders entered by the Sales team. General customer care & Customer engagement More ❯
Tunbridge Wells, Kent, South East, United Kingdom Hybrid / WFH Options
Gerrard White
hands-on engagement. If you thrive on helping others succeed and enjoy turning customers into long-term advocates, we want to hear from you! What You'll Do Lead onboarding and implementation for new SME customers, ensuring smooth deployment. Deliver engaging customer training sessions and create self-service learning resources. Manage a portfolio of SME accounts with a focus on More ❯
teams across the business to deliver an exceptional customer experience. Key Responsibilities Build strong relationships with key contacts and gain a deep understanding of their business needs. Coordinate customer onboarding and support the Implementation team in defining success criteria aligned to pain points identified in the sales process. Partner with the Sales team to support renewals. Collaborate with the Delivery More ❯
teams across the business to deliver an exceptional customer experience. Key Responsibilities Build strong relationships with key contacts and gain a deep understanding of their business needs. Coordinate customer onboarding and support the Implementation team in defining success criteria aligned to pain points identified in the sales process. Partner with the Sales team to support renewals. Collaborate with the Delivery More ❯
Our client is a strategic technology partner headquartered in Greenhithe who are looking to onboard 3x administrators on a monthly contract basis due to recently onboarding a large customer. This role will operate Monday - Friday onsite with working hours being 9 - 17.30pm. Key responsibilities: Maintain accurate records in our booking and tracking systems Liaise with clients, engineers, and internal teams More ❯
software providers, hardware suppliers, and IT consultants. Lead IT projects including system migrations, software rollouts, and infrastructure improvements. Manage the Firm websites. Arrange logins for new staff and provide onboarding training with IT systems. Other IT duties when required. Required Skills & Qualifications: Proven experience as an IT Manager or similar role within a professional services or legal environment. Strong knowledge More ❯
Belvedere, Kent, United Kingdom Hybrid / WFH Options
hireful
/Mon-Fri Benefits 23 Days Holiday + BH, Pension, Health care plan + discounts The Role This role covers the full employee IT lifecycle, from onboarding and role changes to offboarding, ensuring staff have the right equipment, software, and access at all times. You ll maintain accurate records across systems including PeopleInc, WGS Active Directory, and asset inventories, while More ❯
Erith, Kent, England, United Kingdom Hybrid / WFH Options
hireful
/Mon-Fri Benefits – 23 Days Holiday + BH, Pension, Health care plan + discounts The Role This role covers the full employee IT lifecycle, from onboarding and role changes to offboarding, ensuring staff have the right equipment, software, and access at all times. You’ll maintain accurate records across systems including PeopleInc, WGS Active Directory, and asset inventories, while More ❯
Dartford, Kent, South East, United Kingdom Hybrid / WFH Options
ATTOLLO SOLUTIONS LTD
business needs. Attend the Dartford head office as required to write up quotes, attend meetings, and work with the wider team. Work with the operations team to ensure smooth onboarding and client satisfaction. Hit and exceed sales targets while maintaining a professional and consultative sales approach. What Were Looking For Proven experience in B2B business development or sales . A More ❯
Sevenoaks, Kent, United Kingdom Hybrid / WFH Options
Certn
maximise customer satisfaction and revenue growth. What You'll be Doing: Strategic Account Management Develop and execute account plans to ensure client success and identify growth opportunities. Own customer onboarding, ramp, and full life cycle achievement including contract renewal Find Upsell, Cross sell, and Expansion opportunities and win additional business Maintain weekly updates reviewing Customer Stories, Opportunities, Onboarding progress, At More ❯
Kemsley, Sittingbourne, Kent, England, United Kingdom Hybrid / WFH Options
DS Smith
MRLs), Engineering, SAP Plant Maintenance, IT, Procurement, and Finance. Your focus will be on building reliability systems capability at the mill level—coaching teams on structure and principles, supporting onboarding and gap closure, and guiding MRLs and reliability element champions to become subject matter experts in their own right. You’ll play a vital role in embedding systems thinking, using … shift toward proactive, data-driven reliability performance. Key Responsibilities: Systems Implementation & Capability Building Lead the implementation and continuous improvement of GMS Reliability Systems across DS Smith paper mills. Provide onboarding support and gap closure for Mill Reliability Leaders (MRLs), mentoring them in GMS structure, tools, and key concepts. Develop and deliver structured training programs, both on-site and remotely, to More ❯
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for More ❯
Weavering, Maidstone, Kent, England, United Kingdom Hybrid / WFH Options
Wisdom Rec 2 Rec
Recruitment Consultant Maidstone, KentHybrid role based in Kent/Southeast UK with 1–2 days remote working per week , remainder onsite in Maidstone-area office. About Us We are an independent recruitment consultancy , established in 2004, delivering exceptional service with More ❯