1 to 2 of 2 Permanent Root Cause Analysis Jobs in Kent with Remote Work Options

following skills and experience: At least 3 years’ experience in a Technical Support Engineer, Infrastructure Engineer, or similar role Excellent troubleshooting, fault finding and root cause analysis skills. Excellent knowledge of Windows Server 2016-2022 & Citrix Virtual Apps and Desktops Excellent knowledge of Active Directory, Group Policy more »

line with agreed obligations • Act as an escalation point for the 1st Line Engineers, taking ownership of the problem and providing troubleshooting assistance and Root Cause Analysis where needed • Monitoring of firmware and software versions and management of updates in accordance with client maintenance windows • Maintain up more »