21 of 21 Permanent Service Delivery Jobs in Kent

Service Delivery Manager/Service Delivery Coordinator My client is a fast growing provider of Broadband and Wi-Fi solutions to the UK Leisure industry. Due to their ongoing success they have an immediate opportunity available for a Service Delivery Manager/Service Delivery Coordinator. As Service Delivery Manager/Service Delivery Coordinator you will be for the end to end coordination and service delivery of their wireless solutions to their client base such as holiday parks, static homes, marinas etc. The Service Delivery ...

Position The Customer Success & Onsite Services Manager is responsible for ensuring customers achieve maximum value from their Audiovisual (AV) technology investments while leading the delivery of onsite managed services across assigned customer accounts. Acting as the primary post‐sales relationship owner, the role is accountable for customer satisfaction, service excellence, contract performance, renewals, and long‐term account growth. The role also provides direct line management and leadership to Electrosonic's onsite service teams located within customer environments across the UK. Working closely with Service Operations, Technical Support, Engineering, Sales, and Finance teams, the Customer Success & Onsite ...

ready to shape the delivery of a critical enterprise platform that supports business performance, operationalimprovementand digital transformation. This is an opportunity to lead the coordination,governanceand continuous improvement of ServiceNow delivery, working with stakeholders, technicalteamsand delivery partners to ensure initiatives deliver measurable value. Laing O'Rourke … looking for individuals who are curious, thoughtful, and motivated by contributing to work that has real industry impact. Role overview As the ServiceDelivery Manager, you willbe responsible forthe effective and transparent delivery of change and operational improvements across the ServiceNow platform. Acting as thecentral pointof coordination, you will bring ...

PositionThe Customer Success & Onsite Services Manager is responsible for ensuring customers achieve maximum value from their Audiovisual (AV) technology investments while leading the delivery of onsite managed services across assigned customer accounts. Acting as the primary post-sales relationship owner, the role is accountable for customer satisfaction, service excellence, contract performance, renewals, and long-term account growth. The role also provides direct line management and leadership to Electrosonic's onsite service teams located within customer environments across the UK.Working closely with Service Operations, Technical Support, Engineering, Sales, and Finance teams, the Customer Success & Onsite Services ...

PositionThe Customer Success & Onsite Services Manager is responsible for ensuring customers achieve maximum value from their Audiovisual (AV) technology investments while leading the delivery of onsite managed services across assigned customer accounts.Acting as the primary post-sales relationship owner, the role is accountable for customer satisfaction, service excellence … contract performance, renewals, and long-term account growth. The role also provides direct line management and leadership to Electrosonic's onsite service teams located within customer environments across the UK.Working closely with Service Operations, Technical Support, Engineering, Sales, and Finance teams, the Customer Success & Onsite Services Manager drives ...

About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations … support teams through implementation and adoption. The role offers the opportunity to work on high-impact practice transformation, client-facing innovation and modern legal service delivery initiatives. The successful candidate will bring experience in legal operations, process improvement, business analysis, consulting, legal project management or professional services transformation. ...

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Business ServicesLocation Text: Ipswich, Norwich, Cambridge, Chelmsford, Bristol, SevenoaksAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford … support teams through implementation and adoption. The role offers the opportunity to work on high-impact practice transformation, client-facing innovation and modern legal service delivery initiatives.The successful candidate will bring experience in legal operations, process improvement, business analysis, consulting, legal project management or professional services transformation. Strong ...

Description Sysco (whose UK operating companies include Brakes, Fresh Direct, KFF & Medina) is recruiting for a Service Design & Transition Manager to join the Business Technology team on a full-time, permanent basis. This is an excellent opportunity for an experienced Service Management professional to play a key role … services and system enhancements are introduced smoothly, effectively and with minimal operational risk. In this varied role, you will lead all aspects of Service Design and Transition across Business Technology, defining and maintaining the standards, processes and governance required to introduce new and upgraded services into production. Acting ...

service. You'll be responsible for supporting a wide range of enterprise IT systems, ensuring they are maintained and restored quickly while meeting agreed service levels. Key Responsibilities Diagnose, troubleshoot and resolve faults across server, storage and network infrastructure. Attend customer sites to provide hardware maintenance, break-fix support … technical assistance. Take ownership of customer incidents from initial diagnosis through to resolution, ensuring Service Level Agreements (SLAs) are consistently achieved. Investigate technical issues and implement effective solutions with minimal disruption to customers. Arrange replacement parts and coordinate repairs where required. Provide technical support and guidance to customers ...

team. Role and responsibilities: Triaging and resolving customers Server, Storage & Network issues Take ownership of customer issues and problems that could impact their contractual Service Level Agreement. To receive, investigate, and respond to technical assistance requests To be responsible for general fault maintenance calls and the arrangements for parts … identify complex problems and review related information to develop and evaluate options and implement solutions To work closely with others within the Service Operations including Service Delivery, The Service Desk, Logistics, and Purchasing in order to ensure high customer service levels are provided ...

accountable for ensuring system is secure, resilient, and aligned with evolving business needs.Day-to-day, you’ll lead on system design, integration, and service improvement initiatives, working closely with stakeholders across geographies to deliver high-quality outcomes. By combining deep technical expertise with strategic insight and mentoring capabilities … including role-based access controls, change management, audit readiness, data protection, and adherence to organisational policies and best practicesLead system support, incident resolution, and service delivery, acting as an escalation point for complex issues, coordinating with stakeholders, and ensuring system availability, performance, and service excellenceOversee integrations, data ...

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Business ServicesLocation Text: Ipswich, Norwich, Cambridge, Chelmsford, Bristol, SevenoaksAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford … join a leading UK law firm. This role will support the design, configuration and adoption of legal technology solutions that improve client collaboration, matter delivery, workflow efficiency and reporting.You will work closely with partners, lawyers, legal operations, knowledge management, IT and clients to gather requirements, build HighQ sites ...

About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations … join a leading UK law firm. This role will support the design, configuration and adoption of legal technology solutions that improve client collaboration, matter delivery, workflow efficiency and reporting. You will work closely with partners, lawyers, legal operations, knowledge management, IT and clients to gather requirements, build HighQ sites ...

Service Helpdesk Administrator Location: Dartford Parking : Free parking available Hours: Monday to Friday, 8:00am to 5:00pm, 1 hour lunch Salary: £30,000 per annum The Role Office Angels are recruiting for a customer-focused Help Desk Administrator to join a busy and fast-paced service team … based in Dartford. This is an excellent opportunity for an individual with strong customer service and coordination experience who is seeking a more measured and supportive working environment. While candidates from busy, high pressure call centre settings will be well suited to the role, this position offers a calmer ...

About the job. Are you experienced in network management and delivery? Do you have sound data and information management skills? Then National Highways have the role for you! We're looking for a Senior Network Planner (Occupancy) to join our South East team to provide leadership, subject matter expertise … guidance to assure the development, delivery and maintenance of Network Occupancy schedules. This role will be worked on a hybrid basis with a minimum of 2 days per week in either Maidstone or Basingstoke office. Lead effective planning of network occupancy schedules, abnormal load movements, and third party works ...

Experience troubleshooting in a multi-user high availability environment- Experience in PC repair, troubleshooting, deployment and liquidation- Experience in IT client, server, and network service delivery- Experience with networking technology (TCP/IP, subnetting, DNS and DHCP)- Experience supporting Windows, Mac and/or Linux operating systems ...

will play a key role in facilitating Change Advisory Board (CAB) meetings, ensuring compliance with change management policies and audit requirements, and collaborating with service owners and technical teams to improve change success rates while reducing emergency changes. You will also support and enhance Change Enablement, Release and Deployment … Management practices, helping to ensure the smooth delivery of IT services across the organisation. To be successful in this role, you will have at least six years' experience in IT Change Management or Change Enablement, together with a strong understanding of ITIL principles, particularly Change Enablement and Release ...

business opportunities, clients and markets Develop additional opportunities within existing customer accounts Work closely with the operations team to support account management and service delivery Ensure clear and profitable margins across accounts and jobs Build strong, long-term relationships with customers and prospects Attend face-to-face customer … month Company mobile phone Car allowance or company car 25 days holiday + Bank/Public Holidays Contributory pension scheme Contributory private healthcare Long service reward scheme Referral bonus scheme Members Assistance Programme The Opportunity An excellent opportunity for an experienced Freight Forwarding BDM/Freight Sales professional ...

services organization, responsible for helping customers realize value from their software investments through implementations, managed services, data services, adoption programs, and emerging AI-enabled delivery models. Operating across the Americas, EMEA, and APAC, GPS is a large, globally distributed organization supporting a diverse portfolio of products, customers, and service … role and it is not a pure operations role. It requires someone who understands how a services business flows, from bookings and backlog through delivery and billing to revenue recognition, resource management, and profitability.This leader will serve as a key business partner to GPS senior leadership, bringing financial clarity ...

devices company, is currently seeking an Operations Advisor to join their team. You'll sit at the heart of our Patient Services team driving service excellence, transforming raw data into actionable insights, investigating customer feedback, and shaping continuous improvements that directly enhance service delivery. Role Details: Location: Sittingbourne … Oversee bulk patient/customer mailings. Documentation & Continuous Improvement: Assist in creating, updating, and auditing Business Operating Procedures and policy documentation. Propose and implement service innovations. Stakeholder & Customer Engagement: Act as an escalation point for Healthcare Professional (HCP) concerns, host customer awareness/training days, gather coordinator feedback ...

Laing O'Rourke is seeking a ServiceDelivery Manager to oversee the effective and transparent delivery of change and operational improvements across the ServiceNow platform, coordinating engineering, architecture, operations, suppliers and business stakeholders. You will align priorities with the business roadmap, drive governance and reporting, and lead cross‐functional delivery ...