Service Delivery Jobs in Kent

Service Delivery
South East > Kent

The table below provides summary statistics for permanent job vacancies advertised in Kent requiring Service Delivery skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Delivery over the 6 months leading up to 17 May 2025, comparing them to the same period in the previous two years.

6 months to
17 May 2025
Same period 2024 Same period 2023
Rank 5 73 64
Rank change year-on-year +68 -9 -25
Permanent jobs citing Service Delivery 136 33 37
As % of all permanent jobs advertised in Kent 16.46% 2.18% 3.34%
As % of the Processes & Methodologies category 19.83% 2.69% 3.49%
Number of salaries quoted 15 27 36
10th Percentile £28,000 £28,500 £26,250
25th Percentile £35,188 £34,500 £32,000
Median annual salary (50th Percentile) £47,000 £42,000 £34,500
Median % change year-on-year +11.90% +21.74% -37.27%
75th Percentile £52,192 £43,750 £42,875
90th Percentile £55,250 £68,000 £50,000
South East median annual salary £53,500 £46,500 £45,000
% change year-on-year +15.05% +3.33% -8.63%

All Process and Methodology Skills
Kent

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Kent.

Permanent vacancies with a requirement for process or methodology skills 686 1,229 1,061
As % of all permanent jobs advertised in Kent 83.05% 81.34% 95.67%
Number of salaries quoted 319 894 508
10th Percentile £25,250 £25,500 £27,500
25th Percentile £30,000 £31,500 £34,625
Median annual salary (50th Percentile) £45,000 £42,500 £46,500
Median % change year-on-year +5.88% -8.60% +3.33%
75th Percentile £57,500 £60,000 £60,000
90th Percentile £70,000 £70,000 £71,625
South East median annual salary £55,790 £50,000 £55,000
% change year-on-year +11.58% -9.09% -

Service Delivery
Job Vacancy Trend in Kent

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Kent.

Job vacancy trend for Service Delivery in Kent

Service Delivery
Salary Trend in Kent

3-month moving average salary quoted in jobs citing Service Delivery in Kent.

Salary trend for Service Delivery in Kent

Service Delivery
Salary Histogram in Kent

Salary distribution for jobs citing Service Delivery in Kent over the 6 months to 17 May 2025.

Salary histogram for Service Delivery in Kent

Service Delivery
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the Kent region over the 6 months to 17 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Dartford - 35 £31,250 - 2
Gravesend +16 25 - - 1
Swanley - 25 - -
Canterbury - 12 - - 2
Maidstone +17 1 £44,500 +28.99% 1
Tunbridge Wells +11 1 £49,134 +40.38% 1
Aylesford - 1 £60,000 -
Service Delivery
South East

Service Delivery
Co-occurring Skills and Capabilities in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (0.74%) Microsoft Exchange
Applications
1 3 (2.21%) Microsoft Excel
2 2 (1.47%) Spreadsheet
3 1 (0.74%) Microsoft PowerPoint
Cloud Services
1 7 (5.15%) Microsoft 365
2 2 (1.47%) Azure
3 1 (0.74%) AWS
3 1 (0.74%) Entra ID
Communications & Networking
1 1 (0.74%) DNS
1 1 (0.74%) Fibre Channel
1 1 (0.74%) Firewall
1 1 (0.74%) iSCSI
1 1 (0.74%) LAN
1 1 (0.74%) NAS
1 1 (0.74%) SAN
1 1 (0.74%) WAN
1 1 (0.74%) Wi-Fi
1 1 (0.74%) Wireless
1 1 (0.74%) WLAN
General
1 120 (88.24%) Manufacturing
2 12 (8.82%) Social Skills
3 4 (2.94%) Banking
3 4 (2.94%) Finance
4 2 (1.47%) Analytical Skills
4 2 (1.47%) Inclusion and Diversity
5 1 (0.74%) Law
5 1 (0.74%) Organisational Skills
5 1 (0.74%) Social Housing
Job Titles
1 8 (5.88%) Support Technician
1 8 (5.88%) Technical Support
2 4 (2.94%) Analyst
2 4 (2.94%) Applications Support
2 4 (2.94%) Applications Support Analyst
2 4 (2.94%) Senior
2 4 (2.94%) Support Analyst
2 4 (2.94%) Technical Manager
3 3 (2.21%) Auditor
3 3 (2.21%) Consultant
3 3 (2.21%) Senior Analyst
3 3 (2.21%) Senior Applications Support
3 3 (2.21%) Senior Applications Support Analyst
3 3 (2.21%) Senior Support Analyst
4 2 (1.47%) IT Manager
4 2 (1.47%) Service Manager
5 1 (0.74%) 2nd Line Support
5 1 (0.74%) 3rd Line Support
5 1 (0.74%) Senior Project Manager
5 1 (0.74%) Service Delivery Manager
Miscellaneous
1 4 (2.94%) Driving Licence
2 1 (0.74%) Housing Association
2 1 (0.74%) Management Information System
Operating Systems
1 4 (2.94%) Windows
2 2 (1.47%) Apple iOS
2 2 (1.47%) Windows 10
3 1 (0.74%) Android
3 1 (0.74%) Linux
3 1 (0.74%) Mac OS
Processes & Methodologies
1 12 (8.82%) Coaching
1 12 (8.82%) Customer Service
2 8 (5.88%) Customer Experience
2 8 (5.88%) Technical Analysis
3 7 (5.15%) Continuous Improvement
4 5 (3.68%) ITIL
4 5 (3.68%) Problem Management
4 5 (3.68%) Problem-Solving
5 4 (2.94%) Process Improvement
5 4 (2.94%) Service Management
5 4 (2.94%) Time Management
6 3 (2.21%) Internal Audit
6 3 (2.21%) Line Management
7 2 (1.47%) Compliance Audit
7 2 (1.47%) Data Analysis
7 2 (1.47%) Project Management
7 2 (1.47%) Validation
8 1 (0.74%) Cost-Benefit Analysis
8 1 (0.74%) Stakeholder Management
8 1 (0.74%) Strategic Planning
Programming Languages
1 5 (3.68%) SQL
Qualifications
1 112 (82.35%) NVQ Level 3
2 12 (8.82%) NVQ Level 4
3 2 (1.47%) Degree
4 1 (0.74%) DBS Check
4 1 (0.74%) Security Cleared
Quality Assurance & Compliance
1 1 (0.74%) Data Quality
1 1 (0.74%) GDPR
1 1 (0.74%) PMO
1 1 (0.74%) QA
1 1 (0.74%) SLA
System Software
1 3 (2.21%) Active Directory
2 1 (0.74%) Hyper-V
2 1 (0.74%) VMware Infrastructure
Systems Management
1 1 (0.74%) Microsoft Intune
Vendors
1 5 (3.68%) Microsoft
2 3 (2.21%) Sun
3 1 (0.74%) Apple
3 1 (0.74%) VMware