Service Delivery Analyst
sittingbourne, south east england, united kingdom
Sota
About Sota Sota is more than a technology provider, we're a trusted partner committed to delivering exceptional service and innovative solutions across a wide range of technologies. Our mission is to ensure every customer experience exceeds expectations. We pride ourselves on being at the forefront of digital transformation, helping businesses thrive in an ever-evolving tech landscape. About … the perfect opportunity to start your tech career. About the Role This position is all about delivering an exceptional experience for our customers. You'll provide front line support Service Desk and remote support, ensuring issues are resolved quickly and professionally. Alongside this, you'll assist with basic maintenance and low-complexity system builds and installations across the full … prepare you to step up to Level 3 responsibilities. While this is a developmental role, your contribution matters. You'll be working to the same high standards as our Service Desk Analysts and Senior Analysts, with ongoing support to help you achieve your goals and deliver outstanding service. Required Skills : Hands-on experience with hardware and software troubleshooting. Ability More ❯
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