2 of 2 Permanent Service Management Jobs in Kent

digital procedures, and ICT business transformation. Essential: Demonstrable experience of designing effective solutions across applications A solid background in application support Proven project team management A proven understanding of how systems are integrated and the ability to challenge suppliers if there's a need to think differently Knowledge of … structured project and IT service management methodologies such as Prince2, ITIL etc Stakeholder engagement Agile or Waterfall methodology Experience working within social housing in an IT capacity is highly desirable Ready to take the first step to your next step? Ready to be brave? Then we’re ready More ❯

solutions that align with business needs and contribute to the continuous improvement of IT services. Responsibilities as our IT Infrastructure Analyst are to: Infrastructure Management: Oversee servers, storage, networks and cloud platforms System Administration: Maintain and update systems, hardware, and applications (e.g., M365, Zendesk) Network Support: Configure and troubleshoot … Monitoring: Track and optimise system and network performance; address issues proactively Capacity Planning: Support forecasting and scaling of infrastructure to meet growth needs Incident Management: Resolve infrastructure issues promptly, coordinating with relevant teams Documentation: Maintain up-to-date records of setups, processes, and changes; generate performance reports Vendor Management … CompTIA Network+, AWS Certified Solutions Architect, CCNA, ITIL). Experience with automation tools and scripting (e.g., PowerShell, Python). Familiarity with ITIL practices and service management. In return for joining us as our IT Infrastructure Analyst you will receive: - Competitive Salary - 25 days holiday plus bank holidays annually (pro More ❯