an immediate impact to the team. Main duties of the job Your duties will include: The day to day second line resolution of incidents, service requests and effecting approved changes. Hands on IT technical support via face to face, remote access and phone, supporting the MTW IT estate and … and tablets (iOS and Android). Configuration, support and maintenance of mobile and audio-visual technology. Updating of incident and request tickets within the ServiceManagement tool. Documentation of procedures. Project work as required. Compliance with operational processes (e.g. Incident Management, Request Management, Major Incident Management … grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from more »
Service Manager Critical Refrigeration/Cooling Contracts Location: Southeast - Kent Company Profile: Join a leading service contractor who also manufacturer r efrigeration systems for the process, food and beverage sector, with over 100 years specializing in industrial-scale cooling, refrigeration, and chiller systems. Position Overview: We are seeking … a Service Manager to oversee a skilled team of technicians , lead growth of the service unit and ensure contract s are ran efficiently and smoothly , the branch has a long standing and stable team with a lot of growth opportunity to grow the team and resources available to … assisting in gaining more contracts. Key Responsibilities: Lead and manage a team of service technicians, ensuring timely and effective completion of service contracts. Maintain strong relationships with clients, ensuring customer satisfaction and retention. Grow the service division to achieve personal and business goals, with resources available to more »
the Cyber Security Lead must have excellent leadership and analytical skills as well as a thorough knowledge of the company's products, services, and ServiceManagement processes. The Cyber Security Lead will use their advanced knowledge and technical expertise, coupled with their dedication to customer service, to … maintain a secure infrastructure for the data of the company and its customers.Specific DutiesResponsible for the day-to-day management of the Cyber Security Team, g. defining and managing rotas to ensure the right level of resource, proactive quality review of team activities and adherence to defined processes and … performance meeting with the teamActively manage complaints and escalations and proactively act to identify and action issues before they become complaints/escalationsDevelopment, management and maintenance of the security of the Firm's IT services, including liaising with third parties to ensure patching, resolving vulnerabilities and hardening systems as more »
and ensure compliance with global security policies. Manage and report on the allocation of IT budget in coordination with headquarters' financial planning. Oversee the management of IT assets and inventory. Managing vendor relationships and contracts related to IT Infrastructure and operations. Recruit, train, and mentor IT infrastructure staff and … enterprise level. Background in designing/developing IT systems and planning IT implementation. Technically solid in all-round IT Infrastructure, cloud, network, server, storage, servicemanagement aspects. Experience with systems security, cloud services, data center management, and compliance with the IT standards with solid understanding of data more »
