Service Management Job Trends in Kent

Service Management
South East > Kent

The table below provides summary statistics and salary benchmarking for jobs advertised in Kent requiring Service Management skills. It covers vacancies from the 6 months leading up to 29 September 2025, with comparisons to the same periods in the previous two years.

6 months to
29 Sep 2025
Same period 2024 Same period 2023
Rank 59 70 48
Rank change year-on-year +11 -22 +54
Permanent jobs citing Service Management 12 12 18
As % of all permanent jobs advertised in Kent 1.57% 1.15% 2.97%
As % of the Processes & Methodologies category 2.12% 1.49% 3.26%
Number of salaries quoted 2 2 8
10th Percentile - £49,625 -
25th Percentile £52,500 £50,938 £37,000
Median annual salary (50th Percentile) £54,000 £56,250 £45,000
Median % change year-on-year -4.00% +25.00% -7.69%
75th Percentile £55,500 £60,938 £54,688
90th Percentile - £61,875 £84,875
South East median annual salary £54,000 £52,775 £54,500
% change year-on-year +2.32% -3.17% +2.83%

All Process and Methodology Skills
Kent

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Kent.

Permanent vacancies with a requirement for process or methodology skills 567 807 552
As % of all permanent jobs advertised in Kent 74.21% 77.30% 91.09%
Number of salaries quoted 354 406 376
10th Percentile £26,395 £30,000 £29,875
25th Percentile £30,000 £36,375 £39,000
Median annual salary (50th Percentile) £38,500 £51,500 £50,000
Median % change year-on-year -25.24% +3.00% +5.26%
75th Percentile £57,500 £65,000 £60,800
90th Percentile £78,875 £75,000 £68,750
South East median annual salary £49,000 £55,000 £55,000
% change year-on-year -10.91% - -

Service Management
Job Vacancy Trend in Kent

Job postings citing Service Management as a proportion of all IT jobs advertised in Kent.

Job vacancy trend for Service Management in Kent

Service Management
Salary Trend in Kent

Salary distribution trend for jobs in Kent citing Service Management.

Salary distribution trend for jobs in Kent citing Service Management

Service Management
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Kent region over the 6 months to 29 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Chatham - 2 £54,000 -
Service Management
South East

Service Management
Co-occurring Skills and Capabilities in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 9 (75.00%) Microsoft Office
Cloud Services
1 2 (16.67%) Azure
1 2 (16.67%) Microsoft 365
1 2 (16.67%) SaaS
Communications & Networking
1 1 (8.33%) Broadband
Database & Business Intelligence
1 1 (8.33%) Metadata
1 1 (8.33%) Tableau
Development Applications
1 9 (75.00%) JIRA
General
1 12 (100.00%) Social Skills
2 9 (75.00%) French Language
2 9 (75.00%) Inclusion and Diversity
2 9 (75.00%) Swedish Language
3 2 (16.67%) Finance
3 2 (16.67%) Organisational Skills
4 1 (8.33%) Games
Job Titles
1 9 (75.00%) Lead
1 9 (75.00%) Service Desk Team Leader
1 9 (75.00%) Team Leader
2 2 (16.67%) Analyst
2 2 (16.67%) Service Analyst
2 2 (16.67%) Service Design Analyst
2 2 (16.67%) Service Transition Analyst
2 2 (16.67%) Transition Analyst
3 1 (8.33%) Incident Manager
Miscellaneous
1 1 (8.33%) Over-the-Top Content
Processes & Methodologies
1 12 (100.00%) Continuous Improvement
2 11 (91.67%) ITSM
3 9 (75.00%) Coaching
3 9 (75.00%) Conflict Resolution
3 9 (75.00%) Knowledge Management
4 2 (16.67%) Acceptance Criteria
4 2 (16.67%) Data Governance
4 2 (16.67%) ITIL
4 2 (16.67%) Service Design
4 2 (16.67%) Stakeholder Management
5 1 (8.33%) Actionable Insight
5 1 (8.33%) Artificial Intelligence
5 1 (8.33%) Cloud Operations
5 1 (8.33%) Contingency Planning
5 1 (8.33%) Cybersecurity
5 1 (8.33%) Disaster Recovery
5 1 (8.33%) High Availability
5 1 (8.33%) Incident Management
5 1 (8.33%) Machine Learning
5 1 (8.33%) Problem-Solving
Qualifications
1 9 (75.00%) Degree
1 9 (75.00%) MCSE
1 9 (75.00%) Microsoft Certification
2 2 (16.67%) ITIL Foundation Certificate
System Software
1 9 (75.00%) Active Directory
2 2 (16.67%) Virtual Desktop
Vendors
1 9 (75.00%) Microsoft
2 1 (8.33%) ServiceNow