Platform Support Analyst
- Hiring Organisation
- Pearson Whiffin IT & Digital
- Location
- Maidstone, Kent, South East, United Kingdom
- Employment Type
- Permanent
Support Analyst We are looking for a proactive and customer-focused IT Platform Support Analyst to join our growing technology team. This is an excellent opportunity for an experienced support professional who enjoys troubleshooting technical issues, working with SaaS platforms, and acting … point of contact for both internal and external stakeholders. As the IT Platform Support Analyst, you will play a critical role in maintaining the performance and reliability of business-critical platforms. You will investigate incidents, monitor system health, manage support tickets, and work closely with technical teams ...