Support Analyst Jobs in Kent

Support Analyst
South East > Kent

The median Support Analyst salary in Kent is £25,000 per year according to job vacancies posted during the 6 months to 24 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
24 May 2024
Same period 2023 Same period 2022
Rank 58 81 96
Rank change year-on-year +23 +15 -40
Permanent jobs requiring a Support Analyst 50 19 28
As % of all permanent jobs advertised in Kent 3.27% 1.77% 2.03%
As % of the Job Titles category 3.50% 2.06% 2.12%
Number of salaries quoted 36 18 28
10th Percentile - £23,750 £20,700
25th Percentile £23,000 £26,750 £22,425
Median annual salary (50th Percentile) £25,000 £30,500 £27,500
Median % change year-on-year -18.03% +10.91% -15.38%
75th Percentile £30,500 £31,250 £36,938
90th Percentile £41,500 £32,000 £37,500
South East median annual salary £32,500 £30,500 £29,000
% change year-on-year +6.56% +5.17% -3.33%

All Permanent IT Job Vacancies
Kent

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Kent. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Kent with a recognized job title 1,430 921 1,319
% of permanent jobs with a recognized job title 93.65% 85.59% 95.79%
Number of salaries quoted 1,054 507 732
10th Percentile £25,650 £27,500 £27,500
25th Percentile £31,250 £34,250 £34,250
Median annual salary (50th Percentile) £42,500 £46,500 £45,000
Median % change year-on-year -8.60% +3.33% +8.43%
75th Percentile £60,000 £60,000 £61,375
90th Percentile £68,750 £70,600 £80,000
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Support Analyst
Job Vacancy Trend in Kent

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Kent.

Job vacancy trend for Support Analyst in Kent

Support Analyst
Salary Trend in Kent

3-month moving average salary quoted in jobs citing Support Analyst in Kent.

Salary trend for Support Analyst in Kent

Support Analyst
Salary Histogram in Kent

Salary distribution for jobs citing Support Analyst in Kent over the 6 months to 24 May 2024.

Salary histogram for Support Analyst in Kent

Support Analyst
Job Locations in Kent

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Kent region over the 6 months to 24 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Maidstone +26 8 £24,000 - 1
Sevenoaks - 5 £40,000 - 1
Sittingbourne - 2 £24,500 - 1
Canterbury - 2 £41,500 -
Tonbridge - 2 £26,250 -
West Malling - 1 £31,000 -
Faversham - 1 - -
Folkestone - 1 - -
Tenterden - 1 - -
Support Analyst
South East

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Kent

For the 6 months to 24 May 2024, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Kent region featuring Support Analyst in the job title.

1 30 (60.00%) Microsoft
2 26 (52.00%) Windows
2 26 (52.00%) Microsoft 365
3 25 (50.00%) Microsoft Office
3 25 (50.00%) Active Directory
4 24 (48.00%) Problem-Solving
5 21 (42.00%) Customer Service
6 20 (40.00%) ITIL
7 19 (38.00%) DHCP
7 19 (38.00%) DNS
8 17 (34.00%) Windows 10
9 15 (30.00%) Social Skills
10 12 (24.00%) WatchGuard
10 12 (24.00%) Security Cleared
10 12 (24.00%) Firewall
10 12 (24.00%) SLA
10 12 (24.00%) SharePoint
11 9 (18.00%) Gamification
11 9 (18.00%) Finance
11 9 (18.00%) ERP
12 8 (16.00%) Legal
12 8 (16.00%) Management Information System
12 8 (16.00%) BT
12 8 (16.00%) Problem Management
13 7 (14.00%) Business Continuity
14 5 (10.00%) Change Management
14 5 (10.00%) LAN
14 5 (10.00%) WAN
14 5 (10.00%) DBS Check
15 4 (8.00%) Microsoft Intune

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Kent by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (24.00%) SharePoint
2 2 (4.00%) Microsoft Exchange
Applications
1 25 (50.00%) Microsoft Office
Business Applications
1 1 (2.00%) Infor M3
1 1 (2.00%) JDE OneWorld
1 1 (2.00%) JDE World
1 1 (2.00%) NetSuite
Cloud Services
1 26 (52.00%) Microsoft 365
2 4 (8.00%) Azure
2 4 (8.00%) Entra ID
Communications & Networking
1 19 (38.00%) DHCP
1 19 (38.00%) DNS
2 12 (24.00%) Firewall
3 5 (10.00%) LAN
3 5 (10.00%) WAN
4 4 (8.00%) Wireless
4 4 (8.00%) WLAN
5 1 (2.00%) Cisco ASA
General
1 15 (30.00%) Social Skills
2 9 (18.00%) Finance
3 8 (16.00%) Legal
4 2 (4.00%) Analytical Skills
Miscellaneous
1 8 (16.00%) Management Information System
2 1 (2.00%) Analytical Mindset
2 1 (2.00%) CMDB
2 1 (2.00%) Driving Licence
2 1 (2.00%) Video Conferencing
Operating Systems
1 26 (52.00%) Windows
2 17 (34.00%) Windows 10
3 2 (4.00%) Mac OS
3 2 (4.00%) Windows Server
4 1 (2.00%) Windows 7
4 1 (2.00%) Windows Server 2012
4 1 (2.00%) Windows Server 2016
Processes & Methodologies
1 24 (48.00%) Problem-Solving
2 21 (42.00%) Customer Service
3 20 (40.00%) ITIL
4 9 (18.00%) ERP
4 9 (18.00%) Gamification
5 8 (16.00%) Problem Management
6 7 (14.00%) Business Continuity
7 5 (10.00%) Change Management
8 4 (8.00%) Inventory Management
8 4 (8.00%) Service Delivery
9 1 (2.00%) Antivirus Management
9 1 (2.00%) Customer Experience
9 1 (2.00%) DataOps
9 1 (2.00%) Email Management
9 1 (2.00%) ITSM
9 1 (2.00%) Line Management
9 1 (2.00%) Patch Management
9 1 (2.00%) Process Improvement
9 1 (2.00%) Software Asset Management
9 1 (2.00%) Time Management
Programming Languages
1 1 (2.00%) PL/SQL
1 1 (2.00%) SQL
1 1 (2.00%) T-SQL
Qualifications
1 12 (24.00%) Security Cleared
2 5 (10.00%) DBS Check
Quality Assurance & Compliance
1 12 (24.00%) SLA
2 1 (2.00%) Data Quality
System Software
1 25 (50.00%) Active Directory
Systems Management
1 4 (8.00%) Microsoft Intune
Vendors
1 30 (60.00%) Microsoft
2 12 (24.00%) WatchGuard
3 8 (16.00%) BT
4 2 (4.00%) Bloomberg
4 2 (4.00%) Sage
5 1 (2.00%) Apple
5 1 (2.00%) Cisco
5 1 (2.00%) Epicor
5 1 (2.00%) IFS
5 1 (2.00%) Infor
5 1 (2.00%) JD Edwards
5 1 (2.00%) Oracle
5 1 (2.00%) Salesforce
5 1 (2.00%) SAP