IT Helpdesk Manager
- Hiring Organisation
- Nextech Group Limited
- Location
- Kent, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £50,000
understanding of IT service delivery to coordinate workloads, communicate with technicians, and escalate appropriately. Key Responsibilities * Lead daily helpdesk operations - ticket allocation, prioritisation, and workload management across the team * Manage team performance, attendance, development, and wellbeing through regular one-to-ones and team meetings * Monitor ...