Kettering, Northamptonshire, East Midlands, United Kingdom
IO Associates
Degree in IT Computer sciences or comparable by experience Generalist with understanding of servers, SAN disk storage, virtualisation, network architecture and technology, firewall technology, Windows OS, Active Directory, Cybersecurity, Endpoint Protection. Have a structured approach in projects, changes and documentation. Ad-hoc impulsive or undocumented actions must be avoided. more »
be provided. Main Duties include: To assist in the maintenance of the company's ICT network & systems Logging customer support calls Providing Support for Windows 10 & Micosoft Applications Manage & support digital service desk calls Monitor digital service desk queues incluiding Email inbox Manage & audit mobile devices Troubleshoot end user more »
Role : 2nd Line Support 🗺️ Location : Northampton 💰 Salary : £30,000 - £36,000 ✅ Skills : 1st and 2nd Line Support, Windows 10 & 11, Windows Server My client are expanding and are looking for a 2nd Line Support Engineer to join their growing team in the Birmingham area. You'll be responsible … and resolving escalated issues from 1st Line. Requirements: Proven experience as a 2nd Line Support Engineer or similar role Strong understanding of operating systems (Windows) Excellent analytical and problem-solving skills Ability to communicate effectively with both technical and non-technical audiences Someone with a "can - do" attitude will more »
