3rd Line Support Engineer
Kidderminster, Worcestershire, West Midlands, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Applause IT Limited
troubleshoot technical issues. Oversee remote monitoring tickets. Research and identify solutions to software and hardware issues. Prioritise and manage open tickets, monitoring responses and SLA events. Ensure client IT systems are fully functional after troubleshooting. Keep customer processes and documentation up to date. Requirements: Hands-on technical experience. Proficiency with more ยป
Employment Type: Permanent, Work From Home
Salary: £24,000
Posted: