2 of 2 Permanent ITIL Jobs in Kidlington

ICT Senior Business Partner (367398) needed in Kidlington, £450 per day PAYE Reference: 367398 Responsibilities include Business Relationship Management, Service Delivery, Service Management, ITIL, User Experience, MS Office Suite including Teams, report writing, process mapping, and Supplier Management. This role is hybrid, requiring visits to sites in Hampshire and Thames Valley. The contract duration is 6 months from the start More ❯

improve services that support operational excellence. Key Responsibilities Act as a trusted advisor between ICT and key business stakeholders. Drive improvements in user experience and service delivery aligned to ITIL best practice. Build business cases, conduct resource estimation, and oversee service performance. Lead stakeholder engagement across departments and regional offices. Coordinate service management activities, ensuring supplier performance and SLA compliance. … desirable) Ability to write business cases and conduct process mapping Excellent multitasking, prioritisation, and communication skills Proficiency in MS Office (including Teams), report writing and supplier oversight Familiarity with ITIL practices and ICT governance frameworks Working Arrangements Hybrid working model with flexibility based on operational demand Site visits across Hampshire and Thames Valley as required (between 1-3 times per More ❯