ICT Business Partner
Kidlington, Oxfordshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Service Care Solutions Ltd
per week (core hours 9:00-16:00, flexible based on meetings and demand) Are you an experienced ICT professional with strong stakeholder engagement skills and a background in service delivery and business relationship management? We're currently recruiting for an ICT Senior Business Partner to join a high-performing public sector organisation on a fixed-term basis … shape, deliver, and continuously improve services that support operational excellence. Key Responsibilities Act as a trusted advisor between ICT and key business stakeholders. Drive improvements in user experience and service delivery aligned to ITIL best practice. Build business cases, conduct resource estimation, and oversee service performance. Lead stakeholder engagement across departments and regional offices. Coordinate service management activities, ensuring supplier performance and SLA compliance. Develop and implement service improvement plans across ICT operations. Key Skills & Experience ? Strong Business Relationship Management and Service Delivery Management experience Proven ability to engage senior stakeholders across complex environments Public sector experience (policing, Home Office or central government highly desirable) Ability to write business cases and conduct More ❯
Employment Type: Permanent
Salary: GBP Annual
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