of IT issues, problems, service requests, and changes using the Helpdesk tool. Conduct audits of computers to ensure all software is authorised and licensed. Maintain an accurate inventory / database of IT hardware and software. Liaise with third-party IT support companies and vendors as required. Provide IT support to other offices as needed. Perform any other IM … or IM Admin related tasks. Adhere to defined IT standards and procedures. Purchase, Configure, install and maintain desktop and laptop PCs Maintain an inventory / database of IT hardware and software Liaise with third party IT support Companies and vendors Essential Knowledge and Skills Strong expertise in supporting Windows based PC's and servers Windows Desktop (Enterprise) MS … Office & MS Products Google G-Suite Excellent troubleshooting skills and problem-solving abilities Basic understanding of network infrastructure (TCP/IP, DNS, DHCP) Experience with ticketing systems and ITIL best practices Ability to provide clear and concise technical support to non-technical users Strong communication skills, both written and verbal Ability to work independently More ❯
Kidlington, Oxfordshire, South East, United Kingdom
Omega Resource Group
IT issues, problems, service requests, and changes using the AHUK Helpdesk tool. Conduct audits of computers to ensure all software is authorised and licensed. Maintain an accurate inventory / database of IT hardware and software. Liaise with third-party IT support companies and vendors as required. Provide IT support to other AHUK offices as needed. Perform any other … IM or IM Admin related tasks. Adhere to defined IT standards and procedures. Purchase, Configure, install and maintain desktop and laptop PCs Maintain an inventory / database of IT hardware and software Liaise with third party IT support Companies and vendors An ideal candidate for the Technical Support Analyst role would have: Strong expertise in supporting Windows based … PC's and servers Windows Desktop (Enterprise) MS Office & MS Products Google G-Suite Excellent troubleshooting skills and problem-solving abilities Basic understanding of network infrastructure (TCP/IP, DNS, DHCP) Experience with ticketing systems and ITIL best practices Ability to provide clear and concise technical support to non-technical users Strong communication skills More ❯
Kidlington, Oxford Spires Park, Oxfordshire, United Kingdom
Omega Resource Group
IT issues, problems, service requests, and changes using the AHUK Helpdesk tool. Conduct audits of computers to ensure all software is authorised and licensed. Maintain an accurate inventory / database of IT hardware and software. Liaise with third-party IT support companies and vendors as required. Provide IT support to other AHUK offices as needed. Perform any other … IM or IM Admin related tasks. Adhere to defined IT standards and procedures. Purchase, Configure, install and maintain desktop and laptop PCs Maintain an inventory / database of IT hardware and software Liaise with third party IT support Companies and vendors An ideal candidate for the Technical Support Analyst role would have: Strong expertise in supporting Windows based … PC’s and servers Windows Desktop (Enterprise) MS Office & MS Products Google G-Suite Excellent troubleshooting skills and problem-solving abilities Basic understanding of network infrastructure (TCP/IP, DNS, DHCP) Experience with ticketing systems and ITIL best practices Ability to provide clear and concise technical support to non-technical users Strong communication skills More ❯