Senior Strategy Analyst
Kilmarnock, Scotland, United Kingdom
PRA Group (Nasdaq: PRAA)
that leads to improved financials and Customer Outcomes. These recommendations will be underpinned by solid analytics, detailed testing protocols and seamless execution. PRA Group UK is a data lead business so you will be responsible for synthesizing insights from different qualitative and quantitative sources of customer information and leading transformation projects aimed at business growth and improved Customer … The expectation of this role is that you will have the opportunity to support, and at times stand in for, the Head of UK Strategy to deliver Insights on Business performance for Monthly Reviews, Board Meetings and any other ad hoc analysis that the business requires. Responsibilities: Challenging the way that things are currently done and creating compelling … that needs to be used to help inform the best strategies to be deployed. Experience of omni-channel Contact strategies within FCA regulated Contact Centre environment Experience of Microsoft BI Stack, SQL server, SSRS, SSIS Decision engine and Campaign Manager experience Ability to operate as an ‘internal consultant’ who can identify, assess, and deliver on improvement opportunities that have previously More ❯
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