a close-knit team to make a real difference! The Role: Act as a point of escalation. Deliver on a multitude of projects: Cloud (Azure/M365), Virtualisatio... more »
a close-knit team to make a real difference! The Role: Act as a point of escalation. Deliver on a multitude of projects: Cloud (Azure/M365), Virtualisation, Storage, Backup, Networking etc... Travel to customer sites when required. Liasing with 3rd parties, internal teams, and vendors with clear communication. … Ensuring all issues are fixed in a timely manner within the agreed SLA. Take a cloud first approach with a focus on Azure/M365. Key Skills & Experience: Exposure to working in a busy environment supporting an array of customers. Good communicator & Organised individual Experience working to ITIL best … Cloud environments. Previous experience working as a 3rd Line Engineer, System Administrator, Infrastructure Engineer or Escalation Engineer. Desirable Tech Experience: Active Directory, Group Policy, Azure AD DNS, DHCP, TCPIP, VPN, WAN/LAN Windows Server Exchange Office 365 InTune/EndPoint MFA, MDM SharePoint, OneDrive, Teams SQL Server VMware more »
King's Lynn, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Hays
company and they are looking for an experienced Head of Service Management who has in-depth knowledge working within an ITIL framework, particularly within Azure and M365 environments. Previous experience in the public sector would be preferable and candidates who have worked with SAAS or on-demand software businesses … of services in accordance with SLA and KPI agreements. What you'll need to succeed Proven experience in successfully delivering Service Management within an Azure environment. Certification at the level of ITIL V3 Expert, V4 Managing Professional, or ISO 20000 Practitioner. Demonstrable experience in managing third-party vendors and more »
remote company and they are looking for an IT Services Support Manager who has in-depth knowledge working within an ITIL framework, particularly within Azure and M365 environments. Previous experience in the public sector would be preferable and candidates who have worked with SAAS or on-demand software businesses … need to succeed Proven experience in a similar role, ideally within an ISO 20000 accredited organisation. In-depth knowledge of cloud computing on the Azure platform. Experience working within a SIAM Service Model. ITIL V3 and/or ITIL V4 qualifications. Strong project management skills, with the ability to more »
company and they are looking for an experienced Head of Service Management who has in-depth knowledge working within an ITIL framework, particularly within Azure and M365 environments. Previous experience in the public sector would be preferable and candidates who have worked with SAAS or on-demand software businesses … of services in accordance with SLA and KPI agreements. What you'll need to succeed Proven experience in successfully delivering Service Management within an Azure environment. Certification at the level of ITIL V3 Expert, V4 Managing Professional, or ISO 20000 Practitioner. Demonstrable experience in managing third-party vendors and more »