Service Desk Manager / Service Desk Team Leader
- Hiring Organisation
- Prize Placements
- Location
- Kings Langley, Hertfordshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £55000 - £65000/annum Excellent Benefits / Hybrid
priority incidents Collaborate with infrastructure, applications, and security teams to resolve issues efficiently Manage service desk tooling (e.g., ticketing systems (JIRA), knowledge base platforms (Confluence)) Documentation of processes, procedures, and known errors Manage and maintain a fleet of Audio-Visual equipment across national and international sites Key technical skills/ ...