First Point of Contact Service Team Leader
Surbiton, United Kingdom
South West London and St Georges Mental Health NHS Trust
queries as possible on 1st contact, escalating to relevant teams where the query is more complex. You will be providing leadership, guidance and management of the HR Direct team, and will develop and deliver a Customer Services improvement Strategy for the service. In addition, you will be developing … focused manner. 6. Work with the Head of Workforce Information and e-Rostering Systems, our IT team and others to contribute to system development, improving use of our systems and enhancing functionality. 7. To work with the Head of People Operations and the Associate Director of People … Operations) to ensure that system enhancements for the query and case management system are captured, defined and built into the release schedule. 8. To gain a working knowledge of all People & OD plus Payroll systems and processes, to be able to identify improvements and developments to more »
Employment Type: Permanent
Salary: £49178.00 - £55492.00 a year
Posted: