2 of 2 Permanent Support Engineer Jobs in Kingston Upon Thames

Senior Azure SaaS Reliability & Support Engineer Hybrid We are recruiting on behalf of a well-established B2B SaaS organisation delivering highly available, business-critical platforms to enterprise customers. The company operates both single-tenant (ST) and multi-tenant (MT) Azure environments , supporting a diverse client base with strict … availability, performance, and security requirements. They are now seeking a Senior Azure Reliability & Support Engineer to take technical ownership of platform health, incident response, and reliability engineering across their Azure estate . Due to the nature of the platform and customers, extensive background and security checks form part ...

Senior Azure SaaS Reliability & Support Engineer - Hybrid (2 days a week in Kingston) - ASAP Start You will be the bridge between support, engineering, and cloud operations Investigating and fixing complex application and infrastructure issues. Monitoring capacity, performance, and error budgets across all deployments. Designing automation and tooling … resolve database issues, stalled file processing, or misplaced storage objects. Use Azure diagnostics and telemetry to troubleshoot and resolve complex incidents. Provide third-line support for escalated customer cases, collaborating with development for code-level fixes. 2. Reliability Engineering (Fleet Level) Maintain uptime, performance, and scalability across ...