3 of 3 Permanent Customer Service Jobs in Kingswinford

nominated accounts within a defined geographical region within UK and Ireland. Overall, Purpose of Job Support clients by providing the highest level of technical service to maintain customer confidence in our products and enable EVOCA to achieve sustainable competitive advantage throughout the UK and Ireland. Work closely with … given to our clients by prioritising visits correctly (coordinating diaries with the Technical Manager) and completing/distributing all relevant visit reports. Maintain good customer relations by presenting a professional, efficient, and helpful service. Assist in the preparation and presentation of technical training courses and exhibitions when required. Provide … A-C GCSE grades with proven skills in electrical/mechanical disciplines Previous experience in fault finding vending equipment and working in a customer facing environment. Required Competencies Technical-Scientific Competence Knowledge of electro/mechanical vending/HoReCa equipment Fault Finding & Correction of vending/HoReCa equipment. Knowledge More ❯

nominated accounts within a defined geographical region within UK and Ireland. Overall, Purpose of Job Support clients by providing the highest level of technical service to maintain customer confidence in our products and enable EVOCA to achieve sustainable competitive advantage throughout the UK and Ireland. Work closely with … given to our clients by prioritising visits correctly (coordinating diaries with the Technical Manager) and completing/distributing all relevant visit reports. Maintain good customer relations by presenting a professional, efficient, and helpful service. Assist in the preparation and presentation of technical training courses and exhibitions when required. Provide … A-C GCSE grades with proven skills in electrical/mechanical disciplines Previous experience in fault finding vending equipment and working in a customer facing environment. Required Competencies Technical-Scientific Competence Knowledge of electro/mechanical vending/HoReCa equipment Fault Finding & Correction of vending/HoReCa equipment. Knowledge More ❯

to work for a key client based in Kingswinford. The main purpose of the role will be to : Provide a professional and efficient support service to customers who are experiencing technical difficulties with our products, allowing us to achieve. The main duties will be: Ensure adequate staffing at the … Help Desk and request assistance; to be arranged by the line manager, should this fall below the minimum level. Respond quickly and professionally to customer needs, following through issues and checking the advice given is adequate to provide a solution. Manage the balance of incoming calls, prioritizing them to … ensure quality advice is distributed effectively. Report persistent problems to the line manager to ensure quality standards are being met. Identify customer training needs for personnel using the Help Desk service. Ensure key results are achieved to meet targets and goals agreed by the business. Log all calls onto More ❯