Customer Success Manager
Knutsford, Cheshire, United Kingdom
PortSwigger
by deeply understanding customer needs and business objectives. Own and forecast the retention and growth metrics for your customer portfolio. Collaborate with Sales on strategic account plans and handovers. Work closely with the sales team to close expansion deals. Advocacy and Feedback Serve as the voice of the customer … all levels, including technical teams and executives. Analytical mindset with the ability to synthesise data into actionable insights and strategies. Experience leading QBRs and strategic planning sessions with customers. Attributes Customer-Centric Mindset: Passionate about delivering exceptional value and experiences. Relationship Builder: Empathetic, trustworthy, and skilled at fostering … long-term partnerships. Problem Solver: Strategic thinker who can anticipate challenges and develop creative solutions. Technically Curious: Eager to develop expertise in PortSwigger's products and the broader cybersecurity industry. Self-Starter: Proactive and capable of thriving in a fast-paced, dynamic environment. Why join us? We foster an More ❯
Employment Type: Permanent
Salary: GBP Annual
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