6 of 6 Permanent 2nd Line Support Jobs in Lanarkshire

Join our team as a 1st/2nd Line Support professional in the Technology & Telecoms industry. You will play a vital role in providing technical support and ensuring smooth IT operations within the organisation. Client Details This organisation is a well-established small … with company IT policies and procedures. Provide guidance and support to end-users on IT best practices. Profile A successful 1st/2nd Line Support should have: Strong technical knowledge of hardware, software, and networking concepts. Experience providing IT support ...

looking for an experienced 2nd Line Application Support Analyst to work in our Digital department. Our vision at Arnold Clark Digital is to give our customers an outstanding, integrated and personalised digital experience, ensuring Arnold Clark is easy to do business with and remains … technical and administrative services to support and maintain live applications. Knowledge and experience Application support This role requires providing second-line support for bespoke software applications, resolving issues through incident management systems, phone and email. Level 4 is appropriate, as it reflects ...

offboarding, device setup, and routine maintenance. Maintain accurate documentation of incidents, resolutions, and system changes. What We're Looking For Proven experience in a 2nd Line IT Support role, ideally within a Managed Service Provider (MSP). Windows Desktop & Server environments Active Directory, Group Policy … targets. Experience liaising with telecoms providers such as BT Openreach. Experience & Technical Skills 3+ years experience in IT support, with exposure to 2nd Line responsibilities. Windows Server (20162022) Virtualization: VMware or Hyper-V Microsoft 365, Azure, Intune Networking: Firewalls, VPNs, VLANs, Wi-Fi, DNS/ ...

Role: 1st/2nd line support Type: PERM Location: Glasgow Salary: £30K PA The first point of contact for support issues by creating, updating, and monitoring user tickets using our E-Ticketing System Assisting end users with issues and providing 'how to' advice … systems Installation and support of software and hardware, including workstation imaging and deployment. Maintenance of IT asset register SLA And KPI Management - Ensure tickets are prioritised and assigned accordingly with users being kept up to date on progress. Ensure the department procedures are followed at all times Intune ...

looking for an experienced 2nd Line Application Support Analyst to work in our Digital department. Our vision at Arnold Clark Digital is to give our customers an outstanding, integrated and personalised digital experience, ensuring Arnold Clark is easy to do business with and remains ...

client delivers comprehensive IT solutions that keep your business connected, secure, and future-ready. The team provides hands-on support and strategic guidance across modern workplace solutions, cloud services, and cybersecurity. Working with leading technology partners like Microsoft, we ensure you have access to the best tools ...