2 of 2 Permanent Actionable Insight Jobs in Lanarkshire

to solve complex and detailed problems Identify and use appropriate research methods (eg, ethnography, primary/secondary research, co-design) to understand customer needs. Synthesise research into actionable insights, themes, and design principles Develop innovative ideas, concepts, and prototypes that inspire change Plan and facilitate user research and co-design workshops with stakeholders Experience with Interaction More ❯

conformity issues. Draft, modify and implement company policies. FCA Compliance with all reporting and structural requirements. Oversee and Manage business PCI compliance. Focus quality initiatives on a proactive upstream insight rather than reactive fixes. Drive and promote quality improvements and efficiencies along with risk mitigation based on actionable insights. Leading and supporting the Quality Team. More ❯