2 of 2 Permanent Change Management Jobs in Lanarkshire

depending on experience plus amazing benefits Location: UK Hybrid, with occasional travel to Glasgow/Gosforth hubs Our Team An exciting opportunity has arisen within IT Service Management for a leader to pick up the operational responsibility & drive strategic thinking for the Service Asset & Configuration Management (SACM) Team. You'll lead and inspire them to deliver the best … future strategy and ensure the function continues to meet the needs of a growing, ever-changing business. You'll work in conjunction with multiple business units including, IT Development & Change, and support pools to ensure effective governance, controls and policies are communicated, implemented and continually improved and will support them in the day to day running of the business … area to ensure we meet our SACM commitments. You'll lead a team of Configuration Management (CM) Specialists, as well as Hardware Asset Management HAM) & Software Asset Management/License Management (SAM) Specialists to provide first class service utilising ITIL & ISO standards. We'll also ask you to support all of VM's Banking areas in More ❯

proactively sought and delivered. Chairing, and attending, various meeting and forums with the mandate to ensure that ongoing readiness of the IT Strategy meets the needs of all business change programmes and initiatives. Providing a professional and customer orientated approach in both the departments culture and through your own personal leadership style. To act as the voice of IT … Ensure that day to day delivery of technical solutions across the business is optimised to ensure Kura is the Contact Centre of Choice Manage and follow the prescribed KURA change management process within SLAs to ensure business efficiency. To manage and maintain the Kura Infrastructure environment in conjunction with in-house resources and 3 rd party suppliers. To … and proactive level of service for all stakeholders. To manage and improve the overall Kura Infrastructure estate as defined by strategic parameters, focusing on consolidation, efficiency and capability enablement. Management and maintenance of the Kura systems architecture and infrastructure, both physical and virtual; establishing set procedures and policies for day-to-day administration of the infrastructure, proactive administration and More ❯