8 of 8 Permanent Customer Experience Jobs in Lanarkshire

ambitious Legal Counsel/Lawyer (interested in tech) to join the award-winning in-house Legal team at Content Guru - one of the world's leading cloud communications and Customer Experience technology providers.As Europe's top Customer Experience as a Service (CXaaS) platform, Content Guru powers seamless customer engagement in over 150 countries - and we … days per week in office (trains from London & Reading)£60,000 - £75,000 DOEPlus Benefits Package. Service/Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutionsPedigree: The Gartner® 2025 Magic QuadrantTM for Contact Center as a Service. 2025 Gartner® Voice of the Customer for CCaaSReporting to: Senior Commercial Legal Counsel Your Skills … Commercial Law. Contract Negotiation. Experience drafting and negotiating commercial contracts. Able to own caseload independently. SaaS, IT, Commercial background. Who We Are: At Content Guru , we help the world's biggest brands - from healthcare and government to retail and finance deliver exceptional, always-on customer experiences through our storm® cloud platform .Recognised by Gartner and industry analysts worldwide More ❯

ambitious Legal Counsel/Lawyer (interested in tech) to join the award-winning in-house Legal team at Content Guru - one of the world’s leading cloud communications and Customer Experience technology providers. As Europe’s top Customer Experience as a Service (CXaaS) platform, Content Guru powers seamless customer engagement in over 150 countries — and … days per week in office (trains from London & Reading) £60,000 - £75,000 DOE Plus Benefits Package. Service/Product: global provider of enterprise cloud Customer Experience (CX) and contact centre solutions Pedigree: The Gartner 2025 Magic Quadrant for Contact Center as a Service. 2025 Gartner Voice of the Customer for CCaaS Reporting to: Senior Commercial Legal … Counsel Your Skills: Commercial Law. Contract Negotiation. Experience drafting and negotiating commercial contracts. Able to own caseload independently. SaaS, IT, Commercial background. Who We Are: At Content Guru , we help the world’s biggest brands - from healthcare and government to retail and finance deliver exceptional, always-on customer experiences through our storm cloud platform . Recognised by Gartner More ❯

the labour market and becoming the worlds leading job platform. The job at a glance Join our team and youll be responsible for maintaining and optimising Gainsight, ensuring robust customer lifecycle management … and identifying risks and opportunities within the platform through new technology advancements.Working in theCommercial Enablementdepartment, you will combine Gainsight administration, analytics, process design, and operational excellence to support our CX leadership team and CSMs in delivering consistent, scalable, and insight-driven customer experiences.You will play a vital role as we reimagine the labour market to make it work for … any of our UK offices - London, Portsmouth, Manchester or Glasgow. Your responsibilities: Provide first and second line support for Gainsight, maintaining all aspects of platform administration Ensuring that our Customer Success Managershave the tools, processes, insights, and training needed to deliver an exceptional customer experience at scale Build automated customer programs (onboarding, training, renewals, etc.) Assist More ❯

UK and South Africa delivering results for our clients at all times, every day. We work with some of the world's leading brands, across multiple sectors, supercharging their customer service and growing their businesses We offer enhanced wellbeing benefits such as company sick pay, enhanced Maternity and Paternity provision, holiday allowance and tenure based loyalty awards. Recognition is … business goals while fostering a culture of innovation and excellence. Additionally, they will troubleshoot complex technical challenges and stay up-to-date with evolving technologies to enhance Inisoft's customer experience solutions. KEY RESPONSIBILITIES Lead the design, architecture, and development of high-quality software solutions for our products. Oversee and contribute to the refactoring and optimisation of existing … within KURA. MANAGERIAL RESPONSIBILITY Future line management responsibility of the development team. EDUCATION AND QUALIFICATIONS Bachelor's degree in Computer Science or related field At least 6 years of experience in software development using C# .NET, Vue.js, and SQL SKILLS, KNOWLEDGE AND CAPABILITY Extensive hands-on experience with C# and .NET Framework, with a strong understanding of software More ❯

will include: Global IT Site Services & Support (circa 2000 users) Asset & Equipment Management Smart Hands Support IT Support for laboratories (over 600 systems) Budget and Financial Management Change Management Customer Experience Innovation and Digital Transformation - new initiatives/new technology Leadership & Team Development Person Specification Essential skills will include: Proven experience in IT infrastructure operations and end … and manage vendor relationships Commitment to process automation, continuous improvement, and regulatory compliance Reward Fantastic opportunity to work with a CRO/CDMO so any life sciences or pharmaceutical experience would be great. Next Steps Apply by contacting Ciaran Ahern, or Equal Opportunities FPSG is committed to equal opportunities regardless of gender, race, disability, sexual orientation, religion or belief More ❯

of our core value streams to focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. What you'll do: Technical Lead for a squad, ensuring collaborative … Owners, Developers, QA’s, Architects and the wider business. Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team. Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider tech strategy, healthy … expertise with the team and champion/drive tech change wider than your squad. Qualifications What we’d love you to bring: A deep love of technology with a customer centric approach! A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and achieve More ❯

and seeing ideas become reality? Our 18-month Change Development Programme (CDP) is designed to launch your career in Business Analysis or Project Management, giving you the tools and experience to lead change that matters - delivering better outcomes for our customers and driving the continued growth of our business. Our Chief Operating Office (COO) function where the Change Development … Virgin Money's transformation into a modern mutual. COO is responsible for: Driving digital innovation through our strategy and the introduction of new technologies and frameworks that drive better customer experiences. Building resilient infrastructure through supporting critical business services and empowering internal technology teams to deliver with confidence. Creating scalable IT capabilities that ensure seamless journeys for both customers … With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit More ❯

can. Interested in a career in IT? If you're a curious, logical thinker who loves to learn, our 18-month Technology Development Programme (TDP) offers the training and experience to help you build a successful future in tech. Our Teams We are currently recruiting for specialist roles in Infrastructure Engineering, Software Engineering and Cyber Specialist. You'll be … the development and improvement of processes, products and services across your function. Through a blend of development workshops, business simulations and training, you'll gain accreditations and hands on experience designed to help you achieve your best. Our Chief Operating Office (COO) function is more than IT - it's the engine driving Virgin Money and Nationwide's transformation into … a modern mutual. COO is responsible for: Driving digital innovation through our strategy and the introduction of new technologies and frameworks that drive better customer experiences. Building resilient infrastructure through supporting critical business services and empowering internal technology teams to deliver with confidence. Creating scalable IT capabilities that ensure seamless journeys for both customers and colleagues. Delivering our data More ❯