10 of 10 Permanent Customer Service Jobs in Lanarkshire

Law Firm. This role offers the opportunity to work in a busy, professional services environment where you'll play a key part in keeping systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Edinburgh, Stirling and Newcastle The Role: Providing in-person and remote technical support, ensuring a positive user … permissions. Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree … certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional who thrives on solving problems and delivering excellent service, Please APPLY ASAP. More ❯

Law Firm. This role offers the opportunity to work in a busy, professional services environment where you'll play a key part in keeping systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Edinburgh, Glasgow, Stirling and Newcastle (all expenses covered) The Role: Providing in-person and remote technical support … permissions. Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Experience with vSphere. A solid understanding and … certifications in Microsoft or related technologies. Experience working in the professional services industry. If you're a confident, proactive IT professional who thrives on solving problems and delivering excellent service, we'd love to hear from you. More ❯

digital career through a Digital Support Apprenticeship. Based at our East Kilbride facility, this full-time role is ideal for someone looking to build strong foundations in digital systems, customer service, and internal business support. You’ll play a key part in supporting our internal teams, learning our business systems inside and out, and developing into a super … proficient within ServiceNow CRM system - handling invoicing, producing reports, and data entry to maintain accurate and up-to-date records Working collaboratively with internal departments including sales, logistics, and customer service to ensure seamless digital processes Supporting digital improvement projects across the business to enhance workflow efficiency Helping to manage product lifecycle, inventory control, and customer orders More ❯

of working in a busy Digital Support Desk environment, preferably in a second-line position. You'll be an adaptable team player with the skills to deliver remote and customer-facing support for our constantly expanding customer base and new applications. You may also be asked to provide weekend cover for sales and aftersales staff at our branches … and perform tasks like TCP/IP, VPN and ethernet troubleshooting Knowledge management: This role includes writing and updating technical information to support knowledge sharing within the support team Customer service support: The role requires a strong service delivery focus and customer satisfaction, including mentoring and training first line support staff Configuration management: The role involves … a Microsoft Windows environment Good knowledge of Active Directory user/group management Understanding of LAN/WAN technologies - TCP/IP, Ethernet, ADSL, VPN A strong focus on service delivery and customer satisfaction Attention to detail with a methodical and thorough approach to work Ability to stay calm under pressure Strong written and communication skills Ability to More ❯

Here at Chubb Fire & Security we're looking to add a Field Service Engineer to join ourLarge Project Team based across Scotland. Ideally based out of Glasgow this is a key role for us, working on prestigious sites across the region within Security Systems. About Us, Our Culture & What We Can Offer You Chubb Fire & Security have been protecting … Central Benefits Platform offering a wide variety discounts Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Goals and Objectives: To provide first line service and routine maintenance activities and support to all the company & third party products in use, throughout the region. Responsibilities: To repair, maintain and service systems in accordance with … Qualifications/Experience/Knowledge: Good basic education and ideally a relevant qualification in the electrical/Electronic industry. Alternatively able to demonstrate in depth knowledge through assessment. Field Service Experience. Good standard of IT skills. (Computer Literate). Good level of Customer Service experience. IPAF, ECS, CSCS, Safety Passport holder or similar would be beneficial. Full More ❯

About the role: Kubenet is a multi award-winning Managed Service Provider. They have supported QA Apprentices in the past, so you are in safe hands. An exciting opportunity has come up to join their Voice team. You will learn to provide clients with exceptional service, install and commission cloud telephone systems, including Microsoft Teams Calling. The successful … candidate will join their growing Voice team and support their wider service desk and business support teams. What will you be doing? Design and deployment of our VoIP/Cloud and MS Teams calling platforms Handle inbound calls from customers requiring technical support Troubleshoot and resolve VoIP, SIP, and network-related issues remotely and on client sites If unable … to partners Investigate and monitor telecoms, Wi-Fi, and network issues, ensuring resolution within SLAs Communicate clearly with end-users, colleagues, and management to resolve issues promptly and ensure customer satisfaction, updating all open cases with relevant information Visit customer sites to diagnose and repair Voice services as needed Support internal KubeNet teams Deliver first-class customer More ❯

places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in four specialist sectors: public service, enterprise, financial services, and defence & justice. Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in … fun. We build meaningfully, we think bigger and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer’s point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At the company, we know and value the … team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work.This role will include a programme of mentored training More ❯

highly organised and motivated Provisioning & Sales Administrator to join a growing business support team. This role is perfect for someone who enjoys coordinating processes, staying organised, and providing excellent customer service. You will play a key part in ensuring broadband, ethernet circuits, IT services, and telephony orders are processed smoothly and installed on time keeping customers updated every step … provisioning and sales mailboxes, responding to queries Handling inbound calls and supporting customers ?? What Were Looking For Strong organisational and planning skills able to prioritise effectively Excellent communication and customer service abilities Confident IT user, comfortable working with business management systems Ability to work cross-functionally and build positive relationships Previous experience with Halo CRM (an advantage, not More ❯

performing online screen sharing demonstrations as and when necessary Generating revenue from both existing fuel card customers and new prospects Following up on internal and website leads After-sales service to ensure customers are 100% satisfied Obtaining additional orders or referrals from current customers Taking orders and organising installations What experience/skills are we looking for? 12 months More ❯

Mobile Service Engineer – Forklift/Material Handling Location: Glasgow (covering within 1 hour from home) Salary: £38,500 + Overtime (x1.5/x2) + Van + Call Out Allowance (£150/week optional) Increases: £2,000 salary rise in January, further rise in April Neos Engineering are partnered with... ...a well-established and growing engineering business who specialise in … heavy plant, forklift, agricultural and material handling equipment. They are now looking for a Mobile Service Engineer to join their team, supporting clients across the Glasgow region. The Role Carry out planned maintenance, servicing, and repairs on heavy plant, forklift trucks, and material handling equipment. Diagnose and repair mechanical, hydraulic, and electrical faults (mechanical bias preferred, but electrical skills … highly valued). Support breakdown callouts when required (optional callout rota). Deliver a high standard of customer service, representing the company on-site. Complete all required job documentation accurately and on time. The Candidate Strong background in mechanical engineering (diesel engines, hydraulics, transmissions). Some knowledge of electrical systems – electrical bias would be a strong advantage. Experience More ❯