13 of 13 Permanent Customer Service Jobs in Lanarkshire

annum Location: UK Hybrid - Gosforth/Glasgow area with some remote working Our Team Are you ready to embark on an exciting journey with Virgin Money? As a Digital Service Advisor, you'll play a pivotal role in creating rewarding relationships with our customers over the phone. Your mission: to support our customers in accessing our innovative products, services … and digital solutions through inbound conversations. You'll be the friendly voice of Virgin Money, delivering heartfelt service every day. What you'll be doing • Be the Voice of Virgin Money, Guide customers over the phone, offering extra help and sharing how they can use our digital solutions.• Empower Customers, From navigating mobile and online banking to addressing everyday … you'll provide them with the relevant support and where necessary record any support needs to ensure we are mindful and aware of their needs moving forward.• Deliver Exceptional Service, if customer service and doing the right thing are your passions, we want you on our team!• Having brilliant inbound conversations, develop skills to deliver the right More ❯

Do you have a keen interest in good customer service and want to start your career in IT? Park's Motor Group is a private family-owned business which takes great pride in being Scotland's leading independent motor group. Our dealerships cover a diverse range of manufacturers and we have an impressive range of vehicles and services. … a diploma with QA, receiving support and mentoring throughout the placement. Responsibilities: Answer and log IT support calls from users. Provide 1st line support to our users. Provide excellent customer service both verbal and written to end users. Keep users up to date on progress of their calls. Problem solve issues based on the information you have been … an infrequent Saturday 8am – 12pm. Benefits: For you: Access to the company pension scheme. Colleague introductory scheme. Industry leading discounts on purchases on new and used cars. Death in service benefit. For you and your family: Discounted servicing. Subsidised car purchase scheme. Employee assistance programme. 24/7 remote GP. Medical second opinions. Unlimited mental health support. Physiotherapy help More ❯

Customer Insights Analyst 2 Year Fixed Term Contract Location: Home/Glasgow (on site 2 days a week) Salary: £34,000 - £38,000 (+ excellent benefits including 28% pension contributions) Skills: Data Insights, Data Visualisation (Tableau, Power BI), SQL, Google or Adobe Analytics Are you passionate about using data to improve customer journeys? Do you enjoy translating complex … behavioural insights into clear, actionable strategies? If so, this could be a fantastic next step in your career. We're looking for a Customer Insights Analyst to join a data-led team focused on enhancing customer experience across digital and contact centre channels. You'll work at the intersection of data, technology, and customer experience-uncovering trends … identifying opportunities for service improvement, and shaping how customers engage with products and services. What you'll be doing: Analyse customer journey data from websites, mobile apps, and call centre platforms to identify key pain points, behaviour patterns, and service trends. Combine and interrogate data from multiple sources to provide a holistic view of customer engagement More ❯

Job Title: Service Desk Controller Location: Glasgow Salary: £29,000 - £31,182 (DOE) Hours: 41.5 hours (Mon-Fri 8-5) Contract: Permanent (Fully Office Based) Role Overview My client is seeking a proactive and organised Service Desk Controller to join their team in Glasgow. This pivotal role involves coordinating and prioritising the workload of the engineering team, ensuring … the efficient management of Work Order Numbers (WONs), and assisting in the achievement of contractual Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). The ideal candidate will possess strong organisational skills, a customer-focused mindset, and a commitment to quality and safety. Key Responsibilities Workload Coordination & Service Delivery Engineer Scheduling: Organise and prioritise the daily … workload of the engineering team to meet customer deadlines. Work Order Management: Oversee the life cycle of WONs from initiation to closure, ensuring timely and accurate processing. Quality Assurance: Support the team in adhering to established procedures and quality standards. Team Support & Communication Resource Allocation: Assess and balance the needs of customers and engineers in a dynamic environment. Backlog More ❯

Here at Chubb Fire & Security we're looking to add a Field Service Engineer to join ourLarge Project Team based across Scotland. Ideally based out of Glasgow this is a key role for us, working on prestigious sites across the region within Security Systems. About Us, Our Culture & What We Can Offer You Chubb Fire & Security have been protecting … Central Benefits Platform offering a wide variety discounts Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Goals and Objectives: To provide first line service and routine maintenance activities and support to all the company & third party products in use, throughout the region. Responsibilities: To repair, maintain and service systems in accordance with … Qualifications/Experience/Knowledge: Good basic education and ideally a relevant qualification in the electrical/Electronic industry. Alternatively able to demonstrate in depth knowledge through assessment. Field Service Experience. Good standard of IT skills. (Computer Literate). Good level of Customer Service experience. IPAF, ECS, CSCS, Safety Passport holder or similar would be beneficial. Full More ❯

protected against cyber threats, and that your team can work productively and efficiently wherever and whenever they need to work Job Role: We are looking for a proactive and customer focused 1st Line IT Support Technician to join our growing IT team. This role is ideal for someone with a passion for technology and a desire to provide high … with Microsoft Office 365 applications, including Outlook, Teams, and SharePoint. Utilise remote desktop tools to assist users with offsite or remote support needs. Log, track, and resolve incidents and service requests using the IT ticketing system. Escalate unresolved issues to 2nd/3rd line support when necessary. Assist with onboarding and offboarding processes, including setting up hardware and accounts. … common desktop applications. Basic understanding of network concepts such as DNS, DHCP, and IP addressing. Proficient in using remote support tools. Experience with IT ticketing systems. Excellent communication and customer service skills. Logical problem solving mindset and ability to work under pressure. Ability to manage time effectively and prioritise support tickets. Desirable: Exposure to MacOS Android & IOS experience More ❯

they truly are a champion in their field. Their solutions are tailored to meet the specific needs of businesses, ensuring seamless integration and enhanced productivity. With a focus on customer service their award winning team continue to grow from strength to strength.The role of Sales Advisor will be to primarily make outbound Business-2-Business sales calls to … and develop new customers* Plan and prioritise your sales activities to ensure that targets are met* Respond to and follow up with sales enquiries* Delivering a high quality of service, increasing business growth and customer satisfaction* Any other duties as requiredIn return you will receive:* 25 days holiday + Bank Holidays* Generous commission structure - uncapped!* Annual incentives - trips More ❯

Where : Glasgow - Alexander Bain House Part Time: Permanent Salary: £13,379.73, rising to £13,698.13 after 8 months, plus an uncapped commission scheme Start Date: 15th September 2025 Training Shifts: Monday - Friday 9:00am - 13:15pm for 5 weeks from More ❯

procedures to enable the department to add value to the Contract Requirements: Minimum of 2 years' experience in an administrative role, ideally within a facilities or maintenance environment. Strong customer service and communication skills, with a professional and proactive approach. Good commercial awareness and experience with financial reporting. Proficient in Microsoft Excel (intermediate to advanced level) and general More ❯

places. Our intelligent technology solutions and robust network infrastructures transform the way people, places, and organisations work. And we focus our expertise on working in four specialist sectors: public service, enterprise, financial services, and defence & justice. Our people are industrious and inventive. We collaborate closely with our clients to understand their unique needs and challenges and take pride in … fun. We build meaningfully, we think bigger and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer’s point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At the company, we know and value the … team, is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work.This role will include a programme of mentored training More ❯

role, you'll be the face of our company on client sites - installing, maintaining, and commissioning CCTV systems to the highest standards. If you thrive on technical challenges, value customer satisfaction, and want to be part of a team that truly makes a difference, we'd love to hear from you.The successful candidate must have experience in IP CCTV … to adapt solutions to meet clients' specific needs and the evolving nature of their premises.There will be out-of-hours working and overtime required, with travel to and from customer sites expected with prior notice. You will also be included in the 'on call' rota system. Job involves but is not limited to: Installation and commissioning of CCTV systems … hazards Key skills and Experience: Self-starter Working as an outdoors field engineer Working alone and in a team Must have flexible approach to working location and times Excellent customer service skills Demonstrable knowledge of CCTV installation Demonstrable knowledge of commissioning CCTV systems Working knowledge of IP Networking and excellent IT competence Essential: Full Driving Licence CSCS card More ❯

role, you’ll be the face of our company on client sites—installing, maintaining, and commissioning CCTV systems to the highest standards. If you thrive on technical challenges, value customer satisfaction, and want to be part of a team that truly makes a difference, we’d love to hear from you. Job Involves of but is not limited to … in CCTV installation and commissioning. Strong problem-solving skills and attention to detail. Excellent IT and networking skills (especially IP systems). Flexibility with working hours and locations. Outstanding customer service skills. Full UK driving licence. Valid CSCS Card. Preferred: Experience in open and closed protocol systems. PAT Testing Licence. Desirable Experience Background in engineering, manufacturing, or security More ❯

Manpower is excited to welcome a new Customer Support Representative to our vibrant Inside Sales team. This hybrid role offers the flexibility of working from home combined with the opportunity to collaborate on-site at our client's location in Erskine. As a key member of our Customer Support team, you'll be the go-to person for … our sales representatives, expertly managing incoming requests and directing them to the right individuals. Your role: Outbound partner engagement to support business needs Driving a high level of quality service support across the entire business Perform detailed date entry in line with pre-defined processes Management of incoming emails and calls from internal and external colleagues and partners Manage … escalations through customer and partner engagement Own opportunities and manage them through the sales cycle Your profile: Strong administration skills Excellent organization and interpersonal skills Experience working to tight deadlines with attention to detail A background in customer services or within a similar role would be advantageous Proficiency in Microsoft Office (Excel, Word, PowerPoint) and reporting tools like More ❯