Glasgow, Lanarkshire, United Kingdom Hybrid / WFH Options
Be-IT Resourcing
across the team. What You'll Bring Proven experience in 3rd line support within an IT or MSP environment. Strong technical knowledge in: Windows Server (), Active Directory, Group Policy Microsoft 365, Azure, Intune, Exchange Online Networking: TCP/IP, DNS, DHCP, VPNs, VLANs, SD-WAN Virtualisation: VMware, Hyper-V Scripting: PowerShell, Bash, Python (preferred) Backup & DR: Veeam … troubleshooting skills and a calm approach under pressure. Strong communication skills with both technical and non-technical stakeholders. A collaborative mindset and willingness to mentor junior engineers. Preferred Certifications Microsoft Certified: AZ-104, MS-900 Cisco Certified: CCNA, CCNP CompTIA: Network+, Security+, Cloud+ ITIL Foundation What you will get in return Be part of a forward-thinking team solving More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Nine Twenty Recruitment Ltd
Maintain clear documentation of incidents, fixes, and system changes. About You 3+ years IT support experience, including 2nd Line responsibilities. Strong knowledge of Windows Server/Desktop, Active Directory, Microsoft 365 & Azure. Familiar with networking fundamentals (TCP/IP, DNS, DHCP, VPNs). Experience with telecoms platforms, SIP/VoIP, and call routing. Knowledge of VMware/Hyper-V … Intune, and backup solutions. Certifications such as Microsoft, Cisco, CompTIA or ITIL (desirable). Whats on Offer A varied role covering desktop, server, cloud, and telecoms technologies. Professional growth opportunities with exposure to modern IT platforms. Competitive salary, hybrid working, and on-call allowance. More ❯
at least 3 of which must be at 3rd Line Support Engineer/Infrastructure & Network level. At least 2 years IT experience within in a contact centre environment. Excellent Microsoft administration skills to include Azure AD, Intune, O365, Entra, Exchange, SharePoint. Excellent experience of infrastructure components like Networking, Server platforms, storage, application structure (2-tier, 3-tier … Identity, Security (Encryption, PKI), load balancing. Experience of administration and troubleshooting within Office 365, Azure, Active Directory, Intune, Entra. Experience working with a large application estate running IIS & SQL. Experience managing infrastructure estates using configuration management and application management & monitoring tools. Strong & demonstrable experience migrating workloads to cloud platforms. More ❯
