1 to 25 of 33 Permanent Service Delivery Jobs in Lanarkshire

description Connect to your IndustryDeloitte's Engineering practice is at the forefront of transforming businesses by bringing together cutting-edge tech programme delivery, quality assurance, and testing expertise. We empower clients to modernise their core business through our deep capabilities in application and infrastructure engineering, cloud strategy, transformation … well as how teams deliver value to their customers and the organisation. Deloitte is at the forefront of transforming our clients’ industries through enhanced service delivery and operational excellence. Atlassian's Service Collection, encompassing Jira Service Management, Customer Service Management, and Assets, is a global ...

each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.Service Delivery Manager (Data & Analytics)(3 x Project Delivery and 1 x Enablement Service)On 1 April 2026, NHS National Services Scotland … Education for Scotland (NES) became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow.As part of this transformation, NSS and NES have joined to form a new organisation: Public Services Delivery Scotland (PSD Scotland). This new organisation will play a pivotal ...

take, guiding us to deliver impact how and where it matters most.Connect to your opportunity We are seeking an experienced and highly motivated Technical Delivery Manager to support the successful delivery of complex, high-impact technology programmes and projects across our work in central government. This role needs … strong delivery professional who thrives in fast-paced environments, with a deep understanding of Agile methodologies, the GDS Service Standard, a proven track record in the public sector, and a passion for driving digital transformation to serve the public effectively. As a Technical Delivery Manager, you will ...

retain Tech talent.Service & Products Effectiveness: We transform the ‘back office’ technology operations to enable the transition to product ways of working, next gen service management and DevOps.IT M&A: We provide full lifecycle support from solution design and transformation strategy through to cutover and transition for Mergers, Divestments & Regulatory … change. We orchestrate complex transactions to enable competitive advantage.Enterprise agility design and delivery: We design and deliver enterprise agility ways of working.Connect to your skills and professional experience We want people who will embody technology, understand the connection between the business problem, the technology solution and have the professional ...

data and manages several critical digital systems and key elements of the Governments critical national infrastructure. Enterprise Security & Risk Management (ESRM) supports the secure delivery of DWP business, empowering the Department to operate within its security risk appetite, prioritise security improvement activities and maximise return on security investment. … someone who can see the bigger picture, build credibility with senior stakeholders, challenge constructively, and provide clear analysis of how security risks could affect service delivery, resilience, people, data, assets and public trust. Wewouldlovetohearfromyouifyoucandemonstrateyourskillsandexperienceacross all the following essential criteria: Experience providing risk assessment or assurance or decision support ...

Scotland welcomes applications from all sections of society.Senior Technical Consultant/Tech Lead (Data & Analytics)(1 x Business as Usual and 1 x Enablement Service)On 1 April 2026, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) became one national organisation, focused on continuity today … stronger, more connected service for tomorrow.As part of this transformation, NSS and NES have joined to form a new organisation: Public Services Delivery Scotland (PSD Scotland). This new organisation will play a pivotal role in supporting the renewal and ensuring the long-term sustainability of health ...

PurposeThe role will be responsible for ensuring that data and applications services remain efficient, sustainable, secure and compliant throughout this transformation, while maintaining delivery of operational commitments, service levels and organisational key performance indicators. As a senior strategic leader, the postholder will oversee multidisciplinary teams responsible for data … management and software development activities, ensuring alignment of technology investments and delivery models with organisational strategy and future clinical trials requirements.The Head of Data and Applications will provide key support to the Director of Operations and will establish and manage effective collaborative relationships with fellow operational leads within ...

outstanding experience for engineering teams across the UK.Lead migration from legacy on-prem or older tooling to new Azure-based solutions, ensuring continuity of service during the transition.Work in an agile development team, collaborating closely with a Technical Product Owner and other stakeholders to plan, prioritise, and deliver improvements.Provide … manual effort and increasing consistency and reliability.Maintain existing environments through the transition phase, ensuring stability for engineering users while new platforms are rolled out.Support delivery teams with automated tools and scripts to provision infrastructure resources (compute, network, storage) in a simple and efficient manner.Implement operational best practices, including supervision ...

Help to Buy. Be at the centre of decision-making Lead incident response activities, work directly with senior stakeholders and clients, and drive service recovery during high-profile operational events. Grow your career Develop expertise in incident management, stakeholder engagement, service improvement and data analytics, with opportunities … influence strategic decisions and progress into senior service management and leadership roles. Role Purpose The Business Incident Manager is responsible for the end-to-end management of business incidents impacting the NS&I B2B account, supporting key services including Tax-Free Childcare (TFC), Help to Save (HTS), Court Funds ...

Senior User ResearcherAbout the RoleWe are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes.Working … range of behavioural and attitudinal research methods, with a strong understanding of when to apply them.Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery.Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements.Experience working ...

ambitious targets and a commitment to being industry leaders.As a Manager, you will play a key role in leading complex client engagements, driving the delivery of cutting-edge contracting solutions, and fostering strong client relationships. You will lead high-performing project teams to deliver high-quality services … this role, you will possess deep expertise in consulting, transformation, and the contracting ecosystem. You will be responsible for the successful management and delivery of a portfolio of complex engagements, ensuring their profitability, productivity, and client satisfaction. A key focus will be on continuous innovation, developing new methodologies ...

operational data. Proven leadership skills with the ability to collaborate, influence stakeholders and drive positive outcomes through data-led insight. Experience leading change and service improvement, taking projects from concept to delivery while influencing others to achieve objectives. Strong decision-making skills with the ability to interpret complex … that support operational and strategic decision making. By combining data from multiple sources, you'll identify trends, measure performance and uncover opportunities to improve service delivery across Universal Credit and Labour Market services. You'll work with operational colleagues, digital teams and senior stakeholders, including Directors and Ministers ...

Systems Engineer, you'll serve as the technical authority for one or more AEMS projects, defining technical standards and validating solutions deployed by our delivery team. You'll produce comprehensive solution designs that balance technical excellence with operational requirements.Your role involves working closely across the wider business, partnering with … ensuring compliance with Group standards while defining streamlined processes for efficient project delivery. Your expertise will inform business case development, outlining costs, benefits, and delivery approaches for system development or refresh initiatives. Throughout project delivery, you'll provide technical assistance to ensure successful completion with clear stakeholder communication.Building ...

covering multiple disciplines. The team is made up of Technology Consultants, Business Analysts, Product Owners, Data Architects & Engineers, Multi-disciplinary Engineering teams and IT Service delivery professionals working on a large portfolio of systems used to improve productivity and solve key business problems across Tax & Legal.A key focus … working with KPMG’s Global Compliance & Transformation (‘GCT’) team to grow our managed service business, helping multinational groups manage and transform their global tax and accounting compliance and reporting requirement across multiple operating regions. Leveraging award-winning technology, we enable our clients to utilise KPMG’s compliance and transformation ...

staff. Working across multiple levels within the organization, you will identify, socialize, and mitigate technology-related risks, drawing on your knowledge of architectural solutions, service delivery, and component failure impact.Job responsibilitiesManage and drive risk and control governance for the Infrastructure Platforms Compute lines, ensuring alignment with firmwide standards ...

staff. Working across multiple levels within the organization, you will identify, socialize, and mitigate technology-related risks, drawing on your knowledge of architectural solutions, service delivery, and component failure impact. Job responsibilities Manage and drive risk and control governance for the Infrastructure Platforms Compute lines, ensuring alignment with ...

with senior IT leaders, you'll act as a trusted commercial advisor, helping to maximise value from strategic supplier partnerships while ensuring the successful delivery of critical services, programmes, and projects. This is a highly collaborative role where you'll influence decision-making, drive continuous improvement, and help create … positive outcomes across service performance, innovation, sustainability, and cost efficiency.If you're passionate about building strong stakeholder relationships, creating commercial value, and working at the heart of a dynamic technology environment, we'd love to hear from you.You willBuild and manage strategic supplier relationships, acting as a trusted commercial ...

narrative: Develop and refine messaging, value propositions, and category POVs that support Deloitte’s tech-led market position and Global Tax & Legal’s evolving service delivery model.Build branding guidelines for products, platforms and solutions: Develop and evolve a strategic playbook for GT&L product, platform and solution branding ...

customer experiences. Collaboration & Enablement Partner with cross-functional teams and external vendors to ensure seamless delivery. Work closely with Oakland to drive services sales. Service Delivery Oversight Coordinate with Professional Services and Managed Services teams for successful implementation and ongoing support. We'd love you to have Passion ...

product teamsPartner closely with product and UX to understand requirements, refine designs, and deliver intuitive, accessible, and consistent user experiencesContribute to end-to-end delivery of features across the software development lifecycle including requirements, design, coding, testing, deployment, and production support, with clear accountability for your outcomesBuild secure, high … architecture standardsContribute to event-driven and streaming architectures using Kafka, including topic design, schema/contract strategy, and resilient producer/consumer patternsSupport containerized service delivery and operational readiness using Kubernetes, and contribute to CI/CD pipelines and automationBuild and support scheduled and background processing (e.g., scheduled ...

responsibilitiesFollow Group and company policies and procedures at all timesAdhere to agreed outreach methods and risk assessment to ensure own personal safety dealing with service usersReport any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk ...

based in Glasgow, supporting colleagues and customers across the UK. As the business continues to evolve, technology plays a critical role in enabling reliable service delivery, operational efficiency, cyber resilience, and a great colleague experience.We're looking for an experienced EUC Team Leader to lead, develop, and inspire … across the organisation.Key ResponsibilitiesLead, mentor, and develop a team of EUC engineers/technicians, fostering a high-performing, customer-focused cultureOversee day-to-day delivery of End User Computing services, ensuring reliability and a great colleague experienceSupport the wider IT Operations function in driving operational efficiency and cyber resilienceHelp ...

defined portfolio of newly acquired customer accounts Identify and secure new customer accounts in line with local market sales revenue goals Support and achieve delivery of sales growth targets for all FTH products and services Research, develop and deliver customer account proposals and agreements Work with local, regional … environment Effective organisational and communication skills New business prospecting knowledge, skills and experience Good planning and preparation skills Committed to providing an industry leading service delivery approach to business development Flexible in approach to the role to meet business requirements Self-Confident Effective negotiating skills essential Time management ...

jobAs a vital member of the SAS Cloud team within the Cloud and Information Services (CIS) division, you will contribute to the management and delivery of hosted and remotely managed SAS application environments. Your role will involve close collaboration with customers, analysts, developers, and implementation teams to ensure … delivery of world-class SAS services.Drawing on your advanced technical expertise, you will provide leadership, guidance, and hands-on support throughout customer engagements—from initial implementation and configuration through to production release and operational deployment. Working alongside a SAS Cloud Customer Success Manager, you will help navigate technical challenges ...

edge projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Risk Technology, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions ...