Work Experience: Previous experience in Customer Service Advisor (Non-Voice/Digital), Technical Data Entry, Application Support Analyst (Entry-Level), Helpdesk Support (Email & Ticketing), or Technical Support Advisor (Metering & Billing). Data Management Proficiency: Strong expertise in handling and managing data communication systems with accuracy (Data Entry). Advanced IT Literacy: Solid understanding and hands-on experience with Microsoft systems More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
WorksHub
requests per week with double digit millisecond response times. Reliability, scalability, and cryptographic agility is critical to us! Subscription Services Responsible for supporting new customer signup and retention flows, billing services and payment integrations. The Subscription team supports high traffic API services that provide the source of truth for all products, subscriptions and entitlements owned by our subscriber base. This More ❯
cloud governance policies and best practices, such as identity and access management, resource tagging, cost management, and security standards. Support the Technical Services Head and IT Director with cloud billing and reporting, as well as providing guidance on cloud cost optimisation strategies. Provide technical support and troubleshooting for our cloud-based applications and systems, such as, but not limited to More ❯
perform their job functions from the office and remote locations, and support software solutions for all facets of attorney work such as document generation, business development and intake, client billing, etc. This role will be located in our Manchesteroffice. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Utility People
allocate and manage resources effectively across projects. Regularly liaise with customers to ensure a positive experience and keep them informed. Produce and present project KPI reports, including updates on billing and profitability. Identify project risks and work collaboratively to manage or mitigate them as needed. Oversee health and safety risks related to on-site activities Skills and experience required for More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Bytes Group
solutions and services, supporting the sales function in IT Transformation, Infrastructure Migration, or Modernisation projects. ESSENTIAL Other Requirements Knowledge of AWS procurement methods (CSP, MCA, EA, SCE, PAYG) and billing mechanisms (Reserved instances, Hybrid benefits, Savings plans, etc.). ESSENTIAL Understanding of AWS funding programs and how to leverage them for customer projects. DESIRABLE Experience/evidence of technical thought More ❯
invoices with accuracy and efficiency. Raise purchase orders in line with internal procedures. Maintain organised records of supplier communications and documentation. Finance Inbox Management Manage the shared finance and billing inboxes, ensuring timely and professional responses to all queries. Reconciliations Perform regular bank reconciliations, supplier statement reconciliations, and reconcile courier or third-party charges. Month-End Support Assist with month … end close processes, including supporting schedules and reconciliations to aid in the production of accurate management accounts. Billing & Documentation Support Provide support to the Billing Manager by supplying remittances, copy invoices, and customer statements as needed. Use internal systems and external portals to retrieve documentation for billing activities. Credit Control Assist with credit control tasks including chasing overdue payments and … customers and suppliers to mitigate financial risk. Reporting & Admin Support the preparation of reports related to engineer activity and shipments. Provide ad hoc support to the Management Accountant and Billing Manager on various finance tasks and projects. About you: Essential Actively studying towards a recognised accounting qualification (e.g., AAT Level 4, ACCA, CIMA, or equivalent). Minimum 1 2 years More ❯
renewals secured. Youll project-manage all aspects of account servicing from data validation and bill analysis to bespoke reporting - leveraging the Energy Management System to maximise savings and identify billing efficiencies. Youll collaborate closely with the field sales team, produce MI insights for stakeholders, and contribute to the development of new energy management services. Desirable Attributes Experience with CRM platforms … e.g., Salesforce, Dynamics 365, HubSpot) Familiarity with energy procurement, audits, or water management services Prior exposure to Energy Information Technology (EIT) solutions Ability to generate custom, tenant-specific billing models for multi-site clients Inclusion & Equal Opportunity My client is committed to fostering a diverse and inclusive workplace and welcomes applications from candidates of all backgrounds, irrespective of age, disability More ❯
Handle escalations for complex client issues and ensure timely resolution. Support contract renewals and identify opportunities for service improvement or expansion. Collaborate with the Accounts team to oversee monthly billing, client-side finance queries, and assist the team with debtor management. Proactively contribute to pricing strategy, budgeting, and annual commercial planning. Review supplier costs and support payment decisions in line … mindset with a track record of building trust-based personal relationships and providing strategic advice, solving client problems and managing client issues. Commercial awareness with exposure to budgeting, pricing, billing and financial oversight, including contract negotiations with clients and suppliers. Experience leading cross-functional teams (e.g. sales, account management, client success) and motivating and managing small teams. Exposure to consultative More ❯