1 to 25 of 32 Permanent CRM Jobs in Lancashire

CRM Coordinator Location: Lytham St Annes, Lancashire Salary: 33k + BUPA Private Healthcare, Pension, Life assurance, Bonus etc We are working with a leading organisation in Lytham St Annes who are expanding their dynamicCRM team. They are now seeking a CRM Coordinator to join their IT department. In this role … will be responsible for driving CRM strategies and playing an important role within customer connection. Youll enhance customer acquisition, engagement and retention through campaigns via email, mail and SMS. Core Responsibilities for this CRM Coordinator Managing and delivering CRM campaigns across all channels including BAU and wider CRM initiatives. Monitoring ...

testing, training, and documentation for new system rollouts Contributing to internal knowledge bases and cross-team knowledge sharing Assisting in the development of apps, CRM functionality, and expanded use of D365 Sharing insights to optimise systems and improve user experience Documentation & Training Creating and maintaining high-quality functional documentation Preparing ...

handling meter faults, connectivity issues, or technical support within the energy sector. Ticketing & Email-Based Support – Familiarity with ServiceNow, Remedy, Zendesk, or industry-specific CRM/ticketing systems for efficient issue resolution. Technical Troubleshooting (Non-IT Specialist) – Understanding of smart meter functionality, connectivity issues, firmware updates, and common faults. Incident ...

Requirements Proven experience leading digital product teams across configuration, testing, data, BI tooling and user support. Strong understanding of enterprise applications (e.g., funding systems, CRM, ERP). Ability to manage product roadmaps, delivery lifecycles and service management processes (Agile, Waterfall, ITIL, DevOps). Excellent relationship-building and communication skills, able ...

connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support – Familiarity with platforms such as ServiceNow, Remedy, Zendesk, or similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) – Understanding of smart meter functionality, connectivity challenges, firmware updates, and common faults. Incident ...

quality, value-driven user stories and acceptance criteria Experience in process mapping, data analysis (incl. SQL), and modelling Experience mentoring or leading other BAs CRM/system transformation experience Utilities or energy sector experience (desirable) Competencies: Ability to work with different departments and personalities Team work - you are proactively assisting ...

P60s, P11Ds, and statutory payments like SSP and SMP. Pipeline Skills: Demonstrated ability to generate and manage a robust sales pipeline. Tools: Proficiency with CRM and engagement platforms such as Salesforce, Genesys, or NICE. Soft Skills: Exceptional communication and organizational skills with a professional, enthusiastic approach. Qualifications: Relevant certifications ...

building relationships with internal and external stakeholders Attention to detail, particularly around data accuracy and customer communications Bonus if you have: Familiarity with CRM or marketing automation tools such as Marketo, HubSpot, or Salesforce Exposure to B2B, edtech, or a sector serving schools or public institutions Why join us? Join ...

complete and accurate. All applicants should possess the following skills/experience: Previous experience in customer service Strong IT skills (Excel, Microsoft Office, CRM systems) Ability to work in a fast-paced environment and meet deadlines Excellent communication and interpersonal skills Highly organised with strong attention to detail Benefits ...

Comfortable working with local partners, community stakeholders, and prospective learners Proactive, organised, and able to work independently Good working knowledge of Excel, Microsoft Office, CRM tools, or pipeline trackers Willingness to travel across Greater London and other locations when required Desirable Experience in apprenticeships, skills bootcamps, FE, employability provision, workforce ...

provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client interactions, sales activities, and forecasts using CRM software Qualifications: Educated to degree level Must have a driving licence and a car Excellent communication, negotiation, and interpersonal skills Ability to work independently ...

function within a multi-site environment. Strong technical troubleshooting skills across user computing, M365, basic networking, infrastructure, telephony/VoIP systems, and ERP/CRM/HR applications. Demonstrated ability to manage third-party IT service providers effectively. Excellent communication skills with the ability to translate technical concepts into business ...

with prospective clients Qualify leads based on suitability, potential value, readiness and fit Book meetings and pass qualified opportunities to the relevant BDM Keep CRM records accurate and up to date, including outreach activity and pipeline notes Key Skills & Experience required: Minimum 1 year experience in an outbound role ...

root causes and document findings clearly. Support digital alarm protocols (E.g. SCAIP, SIP) and network behaviour. Lead small projects or improvements. Help maintain accurate CRM records and documentation. Support incident response with clear communication and organised actions. The following skills and experience will be essential for this role: Experience ...

client is seeking a Salesforce - Head of CRM and Data Management. Reporting to the Director of Business Solutions, you will take full ownership of the organisation’s CRM and data ecosystem, managing it end-to-end across the business. You will play a key role in shaping CRM architecture while … Sales, Marketing, Customer Success, and Finance. Through strong operational leadership, you will translate business objectives into scalable processes, automation, and actionable analytics. Key Responsibilities CRM Ownership Administer, configure, and optimise Salesforce Oversee and optimise data migration from Acturis and Schemeserve systems Design scalable data models, including fields, page layouts, validation ...

Blackpool (hybrid – 3 days onsite) A UK-based retail organisation is seeking a Customer Data & Insight Manager to support customer analytics, insight delivery, and CRM decision-making across the business. This is a hands-on analytics role focused on customer data rather than a people-management position. The successful candidate … teams, helping shape customer insight, segmentation, and reporting while ensuring data quality and compliance. Key Responsibilities Analyse and report on customer data to support CRM and marketing strategy Build and maintain dashboards and reports using Power BI Use SQL to query and explore customer databases Support segmentation, targeting, and campaign ...

ethical data use, and turning insight into meaningful action. The Role You will focus on unlocking actionable insight across the full customer lifecycle, supporting CRM performance, retention, and personalisation. Key responsibilities include: Analysing CRM, POS, digital, and survey data to identify behavioural trends and growth opportunities Supporting campaign targeting … delivery Ensuring GDPR and data governance standards are met in all analysis and reporting Your Skills and Experience Strong commercial experience in customer insight, CRM analytics, or lifecycle analysis Confident using SQL and Python for data analysis Experience with BI and visualisation tools such as Power BI or Tableau Solid ...

environments Proven ability to generate new business and manage customer relationships Comfortable working to targets and managing a sales pipeline Confident user of CRM systems (e.g. Microsoft Dynamics or similar) Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) Desirable Experience Exposure to health, social care, housing, or public-sector … meet revenue targets Engaging key stakeholders through meetings (face-to-face and virtual), calls, and digital communication Accurately managing all opportunities through the CRM system Account Management Managing and growing existing client relationships Responding promptly and professionally to client enquiries Identifying upsell and cross-sell opportunities Maintaining accurate account plans ...

known for its people-first culture and long-term commitment to customer experience, and they continue to invest heavily their in data, CRO, and CRM capability to support growth and personalisation The Role As Customer Analytics Manager, you’ll sit within the CRO & Data team, working closely with CRM, Marketing … accurate, well-governed, and used effectively to drive insight-led decision making. This role blends customer data management with hands-on analytics, supporting CRM strategy through segmentation, reporting, and behavioural analysis. You’ll also play a key role in optimising customer data integration and supporting projects around customer identity ...

Dynamics 365 CRM Lead Consultant Remote (UK-Only) Nigel Frank International are partnered with an established ISV who are looking for a Lead D365 CE Consultant to join as a subject matter expert across D365 & Power Platform and help to support organisations in shaping and implementing CRM solutions aligned with … stakeholders and internal teams to gather requirements, run workshops, and translate business needs into practical, scalable solutions. This includes configuring and extending Dynamics 365 CRM, supporting integration's, delivering demonstrations and training, and contributing to the ongoing development of internal CRM offerings. Responsibilities - Serve as a subject matter expert ...

Share Scheme Lancashire (Hybrid – 3x Days a Week in Office) If you enjoy shaping strategy, proving ROI, and building what “good” looks like in CRM and retention, this is the role for you! The Company A fast-growing, family-led healthcare retail group with 550+ practices across the UK & Ireland … seeking a Customer Analyst as they invest heavily on providing long-term commercial value to their partners The Role Sitting within the CRM function, this role is all about using data to drive smarter customer engagement. You’ll: Analyse campaign performance, retention, and lifecycle activity Lead A/B testing ...

growing, customer-focused organisation in the Northwest * Salary up to £55,000 + bonus + strong benefits package * Key position sitting between data, CRM and marketing with regular stakeholder interaction * Apply online or contact Chelsea Hackett via WHO WE ARE? We're working with an established organisation currently investing … INSIGHTS MANAGER ESSENTIAL SKILLS * Experience working with SQL and querying customer datasets * Practical experience using BI tools (e.g. Power BI, Tableau) * Understanding of CRM platforms and customer data environments * Experience handling large volumes of data with a focus on accuracy * Strong attention to detail and data quality standards * Ability ...

customer data between systems to ensure its secure, reliable, and accessible Cleaning and analysing data to uncover trends, patterns, and insights Creating reports for CRM and Marketing teams to support segmentation and targeted campaigns Working closely with technical teams to improve data integration and quality Building dashboards and reports … stakeholders can easily track customer KPIs What were looking for Experience in a data, insights, analytics, or data management role Knowledge of CRM and CDP platforms, ideally within a retail or customer-focused environment Strong SQL skills and experience with segmentation and data modelling Confidence working with analytics ...

assurance. The Role The role requires the end-to-end delivery of software application projects and infrastructure deployments, with a strong focus on ERP, CRM and other enterprise platforms. This includes managing implementations, integrations, data migration, testing, and go lives across a range of client environments. You will be responsible … delivery plans, risks, budgets, and stakeholder engagement, ensuring that projects are completed on time, within budget, and meet quality expectations. Key Responsibilities Deliver ERP, CRM and enterprise software projects end-to-end Enterprise Infrastructure implementations end-to-end Define scope, plans and milestones across multi disciplinary teams Lead implementation, configuration ...

Interview Date: Monday 18 May 2026 Reference: 0214-26 Lancaster University is initiating an ambitious programme to implement a new Customer Relationship Management (CRM) platform. This multi-year strategic initiative is reshaping the design, delivery, and management of undergraduate and postgraduate education to ensure a distinctive, inclusive, and future-ready … offering. The successful candidate will be able to shape and elevate the University's entire CRM capability. You will support the development and delivery of a complex, high-impact digital and systems change in a fast-paced and evolving environment. Information System Services (ISS) is looking for a strategic, detail ...