11 of 11 Permanent Case Management Jobs in Lancashire

Please note this is a fully remote role and can be based anywhere in the UK/Ireland** Managed IT Services Support Consultant Pinnacle, the UK's leading business management software & IT solutions provider, is seeking to recruit an IT Support Consultantto join its growing Managed IT Services Team. This position offers flexible home-based working, with access to … issues. The job will require close working with customers to identify IT related problems and advising on the solution, logging and keeping records of customer queries within Pinnacle's Case Management System. Working with field engineers to visit customers if the problem cannot be resolved remotely, testing and fixing faulty equipment. Reporting to the IT Services Support Team … Communicate with customers via phone, email, or chat to understand issues and deliver guidance and solutions. Product Advice: Provide context-specific advice to customers experiencing problems with our products. Case Management: Follow published guidelines for case management, ensuring daily maintenance, updates, and prioritization to meet service level targets. Documentation: Maintain a comprehensive record of customer issues More ❯

experience (junior, mid or senior) You will be responsible for the delivery of application development to that help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business and you will have a lot of autonomy in the role. Experience required: Development background with at least … development - responsible for developing business solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm wide packages including the practice management … to integrate workflows into line of business applications; Database development - designing data structures and access methods to support any custom development; Data analysis - building applications that allow for accurate management information and reporting, integrating case and financial data into developed applications; and They are looking to pay a starting salary of between £40,000 - £55,000 + Benefits More ❯

re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations … case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It … yourself within the customer's business journey, you will seek to build partnerships that support mutual success and long-term value. Where you'll add value: + Customer Relationship Management - You'll act as a trusted advisor and strategic point of contact for customers, maintaining long-term relationships to ensure continued value and satisfaction. + Revenue & Retention - Driving revenue More ❯

time & workload resourcefully and take pride in the work you complete, understanding its place in business. Work efficiently across 2 teams providing support to Techedia's client base with Case Management support queries and contribute to the build of middleware solutions. Full training and support will be provided by your workplace mentor and from the Baltic team. Salary … verbal and written communication. Excellent interpersonal skills. Experience in writing logical code components (e.g., Python, C#) is beneficial. Able to work efficiently as part of a team. Understanding of case management systems is beneficial. A dedicated mindset with a long-term career vision in a rewarding culture. Understanding of Object-Oriented Programming, Source/version control (GitHub), project … management tools (Azure, DevOps, Trello, ), relational databases is beneficial. Your Training with Baltic: This apprenticeship provides the skills, qualification, and experience needed to immerse yourself in an exciting, fast-moving industry and become an effective Software Developer. Next Steps: To apply, submit your CV and a cover letter explaining your interest and what you hope to gain from the More ❯

re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations … case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: “It’s so intuitive. It … yourself within the customer’s business journey, you will seek to build partnerships that support mutual success and long-term value. Where you’ll add value: + Customer Relationship Management - You’ll act as a trusted advisor and strategic point of contact for customers, maintaining long-term relationships to ensure continued value and satisfaction.+ Revenue & Retention - Driving revenue growth More ❯

Services team in the UK. This role can sit in Manchester or Remote in England. What your team does: ShareDo, part of Clio, is a cutting-edge adaptive work management platform that empowers large law firms to develop tailored solutions for managing their work processes. We are currently targeting mid to large law firms who use ShareDo as their … Case Management System to streamline processes, maximize margin, and provide improved client experiences. In March 2025, Clio, the global leader in cloud-based legal technology, announced the strategic acquisition of ShareDo. Headquartered in Vancouver, Canada, Clio has offices in Toronto, Calgary, Dublin, Manchester, and Sydney, with a global workforce of 1,400+ employees. At ShareDo, Business Solution Architects … ShareDo fits into their broader enterprise architecture, including integrations, data models, and system dependencies. Make recommendations around data and integration architecture that support scalable, maintainable solutions. Product Influence & Change Management Feed client and domain insight into the product roadmap, influencing core features and product strategy. Support adoption and change through mentoring, training, and proactive client engagement - helping ensure solutions More ❯

huge potential", and we're turning that potential into reality. Our work spans Home Office mission-critical operations, such as transforming Border Security and immigration processes, to revolutionising asylum case management and enhancing Counter-Terrorism capabilities. Imagine developing technology that helps reunite families, creates safer communities, protects vulnerable people, and ensures smoother journeys for the millions travelling to … Office. Our Automation and Innovation portfolio is implementing the Government's Generative AI Framework, turning technological potential into reality. National Scale Impact Our work spans Border Security, Immigration, Asylum case management and Counter-Terrorism operations. Develop technology that reunites families, creates safer communities, protects vulnerable people, and improves UK travel experiences. Public Sector Innovation at Pace We've … be part of the leadership team in the business area. You will provide leadership and guidance to a team of QAT engineers, further developing your own, Test engineering delivery management and leadership skills. You will work with engineering, architecture, product, delivery and business stakeholders, understanding their needs and translating them into a QAT approach, driven by engineering at its More ❯

Configuration, Customization, standard workflows, dashboards, forms, and views is a must. A detailed knowledge and understanding of all CE functional areas including Sales, Marketing, Customer Service and Contact/Case Management. Knowledge and experience of Azure Dev Ops. Adept at leading requirement gathering workshops. Excellent presentation and demonstration skills. Business process mapping, modelling and documentation knowledge. Good understanding of More ❯

be more productive. Key Responsibilities Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet. Attend to Case Management related client tickets and answer telephone calls. Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Gather More ❯

recognised team, handling a varied and complex caseload of housing litigation matters, with a primary focus on social housing tenancy and leasehold disputes, including antisocial behaviour (ASB), housing management issues, and residential leasehold claims. Representing clients at County Court, Magistrates Court (civil jurisdiction), and First-tier Tribunal hearings Preparing and presenting applications for injunctions (on notice and ex parte … committals, case management, and trials where appropriate Providing practical legal advice in both litigated and pre-litigation matters Support the department's broader strategy, business development, and quality initiatives Mentoring junior team members and ensuring compliance with SRA, ISO:9001, and internal protocols Requirements Qualified Solicitor or CILEX (civil rights of audience) with 2+ years PQE Demonstrable experience More ❯

team of skilled Mortgage Advisors. In this fully remote role, you will be responsible for providing expert mortgage advice to their diverse clientele, working closely with the qualifying and case management teams to deliver a seamless and exceptional customer experience. Your primary focus will be on converting pre-booked, qualified appointments into successful mortgage submissions, while also nurturing More ❯