2 of 2 Permanent Cohort Analysis Jobs in Lancashire

Hybrid - Lancashire (3x days per week) This is an opportunity to step into a high impact customer insight role where your analysis directly shapes marketing strategy, customer experience, and commercial performance. You will work with rich customer and patient data to influence how a large, service led organisation engages … Data and insight sit at the heart of their decision making, with strong collaboration across marketing, operations, and product teams. The business values thoughtful analysis, ethical data use, and turning insight into meaningful action. The Role You will focus on unlocking actionable insight across the full customer lifecycle, supporting ...

reports covering pipeline, forecasting, revenue, customer health, and operational KPIs Partner with senior leadership to define key metrics, segmentation strategies, forecasting models, attribution, and cohort analysis Enablement and Change Management Lead user onboarding, training, documentation, and ongoing support to drive adoption and data literacy Manage vendor relationships … regulatory and compliance standards Requirements: To be considered for this role, you should have: Minimum 5 years’ experience in a commercial CRM and data analysis role At least 3 years’ hands-on Salesforce experience Experience with Acturis (advantageous) Proven track record of Salesforce administration within a high-growth environment ...