focused IT Director to lead technical service excellence across our Managed Services business. This role is pivotal in driving high-quality service delivery, ensuring robust technical standards, and enabling continuousimprovement across all operational functions. The successful candidate will bring deep MSP experience, strong technical governance capability, and the ability to elevate service quality across diverse commercial … clients. Key Responsibilities * Operational Leadership & ContinuousImprovement* Partner with the COO and senior leadership to design and deliver a continuousimprovement roadmap across all service areas.* Embed a culture of operational excellence by implementing, maintaining, and mentoring teams on agreed technical and service standards.* Monitor, report on, and improve KPIs relating to service quality … onboarding new technologies, ensuring they meet internal standards prior to adoption. Service Delivery & Client Engagement * Serve as an escalation point for complex L3 technical issues, guiding teams and reinforcing continuous skill development.* Participate in customer checkpoints to ensure service performance aligns with client expectations.* Work closely with account managers and client stakeholders as a trusted technical advisor, including supporting More ❯
2. Work with user organisations to encourage use of roll out materials, skills and/or products that will support their implementation, delivering sessions with user organisations as required. ContinuousImprovement 1. Actively seek feedback and promote adaptability to continually refine processes, ensuring alignment with both user organisation needs and evolving system requirements. 2. Maintaining an understanding … goals, monitor performance, and provide coaching and development opportunities to ensure team members are equipped to meet both current and future demands. Encourage a culture of accountability, innovation, and continuous improvement. Ways of working 1. Work at all times collaboratively with all members of the Implementation team to foster a collaborative, coordinated and supportive environment. Working with the wider … complex and dynamic environment. Knowledge of the NHS landscape and the different organisation types that make up the NHS to support User Organisations in their readiness activities. Understanding of continuousimprovement methodologies, such as PROSCI, Lean or Six Sigma, to support ongoing optimisation efforts. Experience Essential Demonstrated experience in a leadership role within an operational service delivery More ❯
fleetwood, north west england, united kingdom Hybrid/Remote Options
NHS Business Services Authority
2. Work with user organisations to encourage use of roll out materials, skills and/or products that will support their implementation, delivering sessions with user organisations as required. ContinuousImprovement 1. Actively seek feedback and promote adaptability to continually refine processes, ensuring alignment with both user organisation needs and evolving system requirements. 2. Maintaining an understanding … goals, monitor performance, and provide coaching and development opportunities to ensure team members are equipped to meet both current and future demands. Encourage a culture of accountability, innovation, and continuous improvement. Ways of working 1. Work at all times collaboratively with all members of the Implementation team to foster a collaborative, coordinated and supportive environment. Working with the wider … complex and dynamic environment. Knowledge of the NHS landscape and the different organisation types that make up the NHS to support User Organisations in their readiness activities. Understanding of continuousimprovement methodologies, such as PROSCI, Lean or Six Sigma, to support ongoing optimisation efforts. Experience Essential Demonstrated experience in a leadership role within an operational service delivery More ❯
Blackpool Area, United Kingdom Hybrid/Remote Options
Perch Group
operational and strategic goals. Blending technical configuration and business analysis , this role is perfect for someone who enjoys detail, structure, and problem-solving , with a passion for quality and continuousimprovement . You’ll be part of a high-performing transformation and technology team that values precision, collaboration, and accountability . Working alongside colleagues across operations, change … Conduct testing, validation, and peer reviews prior to production deployment. Ensure configuration changes adhere to version control standards and governance processes. Participate in projects requiring configuration support or input. ContinuousImprovement & Issue Resolution Analyse and resolve configuration issues promptly, identifying root causes and implementing corrective actions. Review and refine configuration processes to enhance efficiency and consistency. Proactively … identify risks or improvement opportunities in configuration practices. Does this sound like you? Essential Experience in software configuration or systems administration within a complex business environment. Strong understanding of configuration management principles and change control frameworks. Ability to analyse business requirements and translate them into configuration specifications. Hands-on experience with configuration tools and workflow management systems (e.g. More ❯
Manchester, Lancashire, United Kingdom Hybrid/Remote Options
Manchester Digital
is an exciting opportunity for a Senior Full Stack Engineer to lead on our award winning Investcentre platform. You will be joining a team which has a philosophy of continuousimprovement, and a strong focus on engineering excellence What to expect Agile methodologies and a passion for continuousimprovement and building a high-performance More ❯
Manchester, Lancashire, England, United Kingdom Hybrid/Remote Options
Robert Walters
ll work closely with developers, business analysts and fellow testers to create acceptance criteria, develop test approaches and execute both manual and automated testing. You'll also help drive continuousimprovement, ensuring that their platforms meet functional and non-functional requirements while maintaining high standards of quality. Key Responsibilities Perform testing activities within Agile/Scrum teams … covering functional, integration, performance, accessibility, browser, and device compatibility. Investigate defects and work with developers to resolve issues. Present test outcomes and provide clear feedback to stakeholders. Take a continuousimprovement approach to testing practices. What They're Looking For Essential: Proven experience testing omnichannel platforms and their integration points. Strong understanding of Agile/Scrum testing … or sell scheme Private health insurance Life assurance Income protection Plenty of scope for progression Opportunity to influence testing practices and improve platform quality. Commitment to professional development and continuous learning. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates More ❯
About the Role We are seeking a dynamic and collaborative Talent Growth Partner to join our team. In this role, you will contribute to the design, delivery, implementation, and continuousimprovement of learning solutions, ensuring they align with our business needs and enable a culture of continuous professional growth. This role involves coordinating a first-class … learning experiences in varied formats for internal stakeholders. Utilise diverse L&D tools and technologies, including collaboration and eLearning authoring tools. Familiarity with feedback and evaluation mechanisms to support continuous improvement. Delivery Excellence Collaborate with Subject Matter Experts (SMEs) to co-create and deliver engaging and impactful learning solutions. Participate in project delivery, understanding basic project management concepts, timelines … technologies. Ability to work effectively within a team and contribute to project objectives. Strong organisational and logistical skills with high attention to detail and the ability to prioritise. A continuousimprovement mindset for scaling consistent processes. Ability to analyse key data and feedback to inform future decisions. Confidence in building relationships quickly with people of all levels More ❯
is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you will love this opportunity as Project Manager - Local Government Services Delivery … internal teams, and third parties to provide a seamless delivery experience. This role gives you the opportunity to shape the customer journey, strengthen long-term partnerships, and contribute to continuousimprovement within Civica's project management team. You'll also support and mentor junior colleagues, role modelling best practice and raising standards across the team. What you … status reports. Act as the first point of contact for project queries, ensuring strong communication with customers and internal teams. Support customers in preparing for testing and training. Drive continuousimprovement and champion governance policies (PPM) within Civica. Experience as a Project Manager delivering software solutions. Local Government sector knowledge/experience is highly desirable. Strong communication More ❯
defect management, collaboration with developers to resolve issues, and ensuring solutions meet business requirements through business stakeholder interaction and user acceptance testing (UAT). Additionally, the QA Analyst drives continuousimprovement by adopting best practices and providing feedback to enhance product quality and testing efficiency. Key Responsibilities: Stakeholder Collaboration: Collaborate with project stakeholders to validate acceptance criteria … testing tools to automate repetitive test cases. Issue Management: Identify, document, and track defects using tools like Jira or similar. Work closely with developers to debug and resolve issues. ContinuousImprovement: Implement QA best practices and processes to improve test coverage and quality. Provide feedback on processes, configurations, and development practices to enhance product quality. Experience : 3+ More ❯
Bolton, Lancashire, England, United Kingdom Hybrid/Remote Options
MBDA
including both mechanical and electrical elements) and software development of automated test sequences in accordance with a test specification. You'll also have the opportunity to get involved with continuousimprovement activities and the development of new technologies What we're looking for from you: Sound understanding of fundamental analogue and digital circuit design. Experience of creating … and/or TestStand preferable. Experience in Boundary Scan/XJTAG preferable. Strong problem solving skills with an exceptional eye for detail. Strong analytical skills and passion for driving continuousimprovement, with six sigma experience desirable. Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading More ❯
accessible, user-friendly interfaces. Ensure seamless integration between front-end and back-end components. Communicate technical concepts clearly to non-technical stakeholders. Continuously improve development workflows and team practices. Continuous Learning and Improvement Stay informed on industry trends and best practices. Evaluate and integrate new technologies to enhance product and process. Drive continuousimprovementMore ❯
Support the design and delivery of the broader data strategy and transformation journey. Mentor junior analysts and build a capable internal analytics team, promoting a culture of curiosity and continuous improvement. Assist the Data Governance team in driving high-quality data standards across the business. Technical Competencies Strong experience in data analysis and visualisation, particularly using Power BI, Excel More ❯
Manchester, Lancashire, United Kingdom Hybrid/Remote Options
Rsgroup
developing and delivering key performance indicators to a senior audience. Positive can-do attitude, takes ownership, and has a strong initiative. Organised, detail oriented with a strong process and continuousimprovement focus. Demonstrates an excellent understanding of, and the ability to articulate, the RS Value Proposition. Ability to function effectively across cultures, to think and act appropriately More ❯
champion the use of data science and AI. You'll work closely with senior leaders, clinicians, and external partners to ensure our data platforms are responsive, secure, and support continuousimprovement in patient care and operational efficiency. Main duties of the job o Lead the development and ongoing management of the Trust's cloud data platform, ensuring … role. Person Specification Qualifications Essential Master's degree or equivalent experience in a relevant field. 5+ years' senior leadership experience in data disciplines within a large organisation. Evidence of continuous professional development. Knowledge Essential Knowledge and experience of corporate governance and risk management approaches to data, analytics and development. Proven track record in agile development, NHS data standards, and … technical expertise in Microsoft BI tools (Fabric, Azure, SQL Server, Power BI, Excel). Knowledge of quality improvement and measurement in healthcare. Experience Essential Experience in leading data lake implementations and supporting NHS mental health data requirements. Experience of manipulating highly complex data sets to produce automated reports. Experience of leading data development using agile methodology Skills Essential More ❯
Salford, Lancashire, England, United Kingdom Hybrid/Remote Options
Vermelo RPO
the possible. Solve complex business problems: Apply creative approaches to tackle challenges and unlock insights. Manage and coach analysts: Lead by example, fostering a culture of curiosity, collaboration, and continuous improvement. Own and optimise marketing selection models: Ensure models and processes are continuously refined for maximum effectiveness. Champion data quality and governance: Uphold high standards of data integrity, compliance More ❯
projects, and deliver high quality software with tight timeline Partner with security and compliance teams to ensure the application meets compliance, security and audit requirements Participate in the continualimprovement of engineering tools, cloud based technologies/services, and process Define and participate in Agile development process, including scoping, technical design, estimation effort, coding, testing, debugging, code reviews More ❯
owners, program/project managers, and technical leads to resolve conflicts and optimize delivery. Mentor and guide program and project managers within the regions, promoting consistency, knowledge-sharing, and continuous improvement. Champion agility, accountability, and outcomes across PPD, embedding best practices into how we deliver at a global scale. What you need to succeed: 7-10 years of progressive More ❯
Manchester, Lancashire, England, United Kingdom Hybrid/Remote Options
Hays Specialist Recruitment Limited
party tools. Ensuring high code quality and engineering best practices through code reviews, mentoring, and technical guidance. Owning and evolving the technical design of core fraud detection components. Driving continuousimprovement in team processes, tooling, and development workflows. Coaching and supporting engineers in their technical growth, fostering a culture of learning and continuous improvement. Providing thoughtful More ❯
Manchester, Lancashire, United Kingdom Hybrid/Remote Options
Deloitte LLP
in enterprise wide processes such as portfolio management and risk and control. Identify and address any barriers or challenges to delivery, working with teams to overcome obstacles and drive continuous improvement. Bringing back learnings as to how teams are innovating and how that can be shared back with other teams and other clients through the wider practice. Working within More ❯
Manchester, Lancashire, United Kingdom Hybrid/Remote Options
Manchester Digital
researchers to ensure your code puts users first at all stages of development write clean and secure code following a test driven approach implement tools to support development and continuousimprovement of the systems you work on support the live operation of the services we run during office hours, answering support queries from users, monitoring error rates … operating systems have thorough understanding of software design principles, and an ability to apply them have proven experience ofmodern software development approaches such as automated testing, test driven development, continuous integration, pair programming, code review and version control have understanding of common web security risks such as OWASP Top 10, and the corresponding mitigations enjoy researching and learning new More ❯
enterprise-grade solutions Deep expertise in Java and Spring Strong background in API and data engineering Proficiency with cloud platforms (AWS, Azure, or GCP) Passion for mentoring, coaching, and continuousimprovement Eligible for UK security clearance Benefits : Core Benefits: Up to 20% bonus (performance + objective-based) £2,000 annual training budget Personal life insurance & income protection More ❯
Employment Type: Full-Time
Salary: £87,000 - £118,000 per annum, Inc benefits
Manchester, Lancashire, England, United Kingdom Hybrid/Remote Options
Aspire Personnel Ltd
unique challenges, bridging the gap between business objectives and technical capabilities Lead technical teams in the delivery of complex solutions, providing mentorship to engineers and fostering an environment of continuousimprovement Be ready to roll up your sleeves when needed. Whether debugging, troubleshooting, or guiding architecture decisions, you’ll lead from the front Drive our internal growth More ❯
Manchester, Lancashire, United Kingdom Hybrid/Remote Options
Astro Studios, Inc
and practical application of architecture and delivery methodologies. Operate confidently across all architectural domains with a specialism in at least one: Business, Data, Application, Technology, and Security. Commitment to continuousimprovement and professional development. You thrive in problem solving and analytical thinking You enjoy collaborating with multiple stakeholders in a fast paced environment Certifications in appropriate methodologies More ❯
Manchester, Lancashire, United Kingdom Hybrid/Remote Options
Deloitte LLP
Collaborate with infrastructure teams to ensure the availability, performance, and security of solutions. Stay up to date with emerging technologies, trends, and industry best practices, and provide recommendations for continuous improvement. Collaborate with project managers to estimate effort, plan project timelines, and ensure successful delivery of solutions. Drive innovation and explore new technologies and approaches to enhance solution development More ❯
duplication. Work with SAP functional and technical teams to translate business needs into scalable, practical solutions. Support remediation of previously challenged SAP workstreams through root cause analysis and improvement planning. Contribute to all phases of the project lifecycle from design and build through implementation and post-go-live support. Develop and execute test scenarios, support User Acceptance Testing … ensuring clear communication and strong vendor performance. Champion quality, compliance, and governance standards across all SAP solutions and deliverables. Analyse existing processes and SAP capabilities to identify inefficiencies, drive continuousimprovement, and embed lessons learned. Support reporting and analytics using SAP tools (such as Fiori, SAP Query, and BI) to inform business decision-making. This list is More ❯