8 of 8 Permanent Customer Engagement Jobs in Lancashire

handle IMAC (Install, Move, Add, Change) activities, manage incident processes, fulfil service requests, and assist with problem management. The role requires a commitment to improving service quality and ensuring customer satisfaction in a busy environment with high demand and competing priorities Please note this is a full time onsite role in Fleetwood Lancashire and the ideal candidate must be … identification and resolution of recurring incidents and problems. · Contribute to root cause analysis and the development of permanent solutions. · Maintain documentation of known issues and solutions for future reference. Customer Service: · Provide excellent customer service to all end-users, maintaining a positive and helpful attitude. · Communicate technical information to end-users in a clear and understandable manner. · Educate … troubleshooting and problem-solving skills. · Familiarity with IT service management frameworks and tools (e.g., ITIL, ServiceNow). · Ability to manage multiple tasks and priorities in a busy environment. · Strong customer service orientation with a positive and proactive attitude. · Excellent communication skills, both verbal and written. Ability to work effectively as part of a team and independently Our Journey Launched More ❯

include Bayer, Dow, DuPont, Heineken USA, Honeywell, Johnson & Johnson, Revlon, Trek Bicycle, Wacker, and others. Scope: If you are someone who thrives at the intersection of logistics, technology, and customer solutions If you enjoy building systems from the ground up-from vision through to delivery If you are passionate about crafting winning solutions for commercial tenders, turning complex RFQs … into clear, compelling responses that solve real customer problems If you can navigate complexity, influence stakeholders, and turn market trends and customer needs into scalable solutions then we would love to connect with you . We are looking for a Senior Global Product Manager to lead the continuous innovation Lead Logistics systems. This is your chance to play … Excellence, Digital and IT to deliver solutions that decrease our cost to serve. Engage directly with customers to understand their logistics and supply chain requirements. Translate market trends and customer's needs into actionable product features and enhancements. Present solutions and proposals to customers in a clear, structured manner. Commercial Support Create compelling content and materials to support RFPs More ❯

commercial acumen to deliver impactful acquisition and retention strategies within a regulated financial services environment? We’re looking for a CRM & Data Marketing Manager to take ownership of our customer and prospect data, optimising its use to power targeted, compliant, and cost-effective multi-channel marketing activity. You’ll play a key role in shaping our data-led marketing … related field. Why Join Us? You’ll be joining a collaborative, fast-paced environment where data drives every decision. This is an opportunity to make a measurable impact on customer engagement and growth - while shaping the future of our CRM and marketing data strategy. CRM and Data Marketing Manager More ❯

is in place to support client delivery and that project status reporting is accurate, timely and relevant Identifying and submitting further client development opportunities to the Commercial Product Management, Customer Engagement and Client Services Teams Knowledge and Experience Essential: c.3+ years’ experience in Consultancy, Project Management, Business Analysis, Change Management and/or Strategy Have highly competent communication More ❯

client-facing role where you'll shape large-scale solutions, drive analytics-led improvements, and act as a trusted advisor to customers. You'll collaborate with passionate colleagues, lead customer engagements, and influence how digital workplace strategies are delivered - all while growing your own skills in a fast-moving and innovative field. What you'll do Design, implement, and … configure modern management solutions at enterprise scale Use end-user analytics to monitor performance and drive improvements in customer estates (DEX scores, sentiment, and user cases) Lead conversations with stakeholders, ensuring the user experience remains at the heart of every solution Contribute to governance, service reporting, customer reviews, and the resolution of escalations Recommend and deliver automations, remote … image creation processes (task sequences) Experience working with XLAs and measuring end-user sentiment and performance Strong scripting skills (e.g., PowerShell) for automation and customisation Excellent communication, presentation, and customer engagement skills Ability to work independently, manage multiple tasks, and solve problems effectively Strong stakeholder management and project delivery skills Desired skills Knowledge of Microsoft Defender XDR suite More ❯

Ireland, SAP has two offices - located in Dublin and Galway - which provide dedicated support to its customers. The office in Dublin offers service and support for SAP's large customer base, sales operations, financial shared services, as well as IT assistance. Meanwhile, the facility based in Galway provides a multilingual service and support center tailored towards midsize and multinational … enterprise sectors. Committed to delivering the highest level of customer satisfaction through SAP UK & Ireland's specialized services, the company recently announced the appointment of Ryan Poggi as Managing Director. The move is a testament to SAP's dedication to delivering an outstanding experience for its customers by giving them access to unrivaled services and solutions. With his extensive … knowledge and leadership skills, Poggi will be well-placed to ensure that SAP continues to meet its objective of providing a superior customer experience (CX). In his new position as Managing Director, Poggi will have the responsibility of spearheading the business operations at SAP UK & Ireland and executing its strategy with particular emphasis on increasing customer lifetime More ❯

category strategies, negotiating best-in-class pricing, and securing executive-level buy-in for procurement methodologies. Responsibilities Strategic sourcing and vendor management across all technology categories. High-level stakeholder engagement, including COO and board-level functions. Delivering tangible value through cost optimization and supplier innovation. Establishing and driving the adoption of Category Management best practices firmwide. Qualifications … years of experience in Technology procurement or category management. A proven track record managing large-scale global technology spend. Strong stakeholder influence and internal customer engagement skills. Strategic sourcing capability, specifically covering both hardware and software. Degree-level education required. Required Skills Building strong relationships with key stakeholders across Technology, Finance, and Operations. Identifying opportunities for cost optimization More ❯

leading and driving laptop and enterprise IT sales worldwide. You will oversee the full sales cycle, from sourcing opportunities and negotiation to building and maintaining strong global supplier and customer networks. Drive large-scale sales of laptops, servers, storage, and networking equipment across international markets. Lead the development and expansion of sales channels in the United States, while strengthening … management of enterprise-grade equipment, including servers, RAID, SAS, switches, and racks. Analyse market trends, adapt strategies proactively, and communicate performance insights to senior leadership. Ensure all supplier and customer engagements comply with internal policies and external regulations. Operate in full compliance with WEEE, export, and data-bearing device regulations, maintaining the highest standards of responsibility and governance. Main … requirements for the successful Head of Sales: Background in IT hardware sales, with a proven track record of delivering consistent results. Well-established supplier and customer relationships across the laptop and enterprise IT sectors. In-depth understanding of laptop platforms, servers, and enterprise infrastructure. Demonstrated success in negotiating and closing high-value deals with commercial precision. Strong commercial acumen More ❯