Manchester, Lancashire, United Kingdom Hybrid / WFH Options
First Central Services
building strong internal and external relationships. Skilled in a range of elicitation techniques including interviews, workshops, user task analysis, wireframing, exploratory prototypes, surveys, focusgroups and process re-engineering. Effective under pressure, able to work logically in challenging situations, and comfortable facilitating meetings and workshops. Familiarity with machine More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
who are all driven to deliver excellence for the users at the sharp end of DWP services. You will lead workshops, interviews and focusgroups to translate business and user needs to effective products and services for our colleagues and customers. And you'll have a chance to More ❯
projects, from research and ideation to final implementation. Partner with Product Managers and stakeholders to contribute to product strategies and roadmaps with a focus on user experience. Conduct and analyze user research and usability testing to inform design decisions and validate solutions. Explore competitor products and market trends … evolve Betfred's design system, driving consistency and efficiency across products. Knowledge, Skills and Experience Essential Establish and lead user research programs, including focusgroups, surveys, onsite usability testing, and market trend analysis. Develop and execute research strategies to gather actionable insights that inform product design and business More ❯
blackpool, north west england, United Kingdom Hybrid / WFH Options
Perch Group
Perch Group are searching for a Speech and Interaction Analyst. Perch Group seeks a Quality Assurance (QA) Speech and Interaction Analyst who will be the subject matter expert (SME) in the implementation and ongoing management of an AI/Automated Quality Assurance solution within a regulated UK financial … inform business decisions, facilitate front-line coaching, and enhance customer journeys Contribute to governance committees to showcase the analysis to the business Run focusgroups and collaborate with internal stakeholders and the Change team to drive improvements based on insight Monitor process, interaction and behavioural compliance against regulatory More ❯
agreed release dates. Provide clear acceptance criteria for Engineering to work with - Conforming to the agreed "Definition of Ready". Participate/lead focusgroups to elicit customer requirements - e.g. Carry out "Show + Tells" of progress to date. Work collaboratively with Engineering & stakeholders to manage dependencies and … the representative of Product Management, with a sufficient understanding of the market, customer and business to make informed decisions, requiring a tactical delivery focus to ensure sprint and delivery success. Skills required: Collaborative and pragmatic. Strong communication skills - Able to communicate and advise all key stakeholders, making recommendations … tools - e.g. Jira/Aha/Adobe XD. Clear understanding of software Product & Development best practices + methodologies (e.g. Pragmatic Marketing/Product Focus/Tarigo/SAFE/Waterfall/SCRUM etc). Demonstrates sound judgement, able to make decisions independently, recognising when to escalate for more More ❯