manage and prioritise multiple tasks simultaneously Be flexible in their approach to travel and projects undertaken Be driven to learn new tech and self-improve A strong understanding of ITIL best practice and frameworks Technical Skills - Essential Microsoft Windows Strong working knowledge of Windows Server Environments DNS and DHCP Deep working knowledge of Active Directory etc. Continuous improvement work Desktop More ❯
Citrix Virtual Apps and Desktops, Citrix Cloud, NetScaler ADC, and Citrix Workspace Environment Management (WEM). Experience with Windows Server, Active Directory, Group Policy, and FSLogix. Strong understanding of ITIL processes and enterprise support models. Operations VMWare, HyperV, XenServer, Invanti Desirable to have a working knowledge of supporting UK Secure Paradox solution (Becypt). Analytics, specifically Systrack/Nexthink (Non More ❯
Lancaster, England, United Kingdom, Lancashire Hybrid / WFH Options
Vero Hr
Mitel) Desirable experience: Financial Services (Insurance) background with an understanding of Open GI, Acturis or CDL. Experience collaborating with external/outsourced partners to deliver services. ISO 27001 certified ITIL qualification Azure Administration experience Why Join Us? We pride ourselves on delivering excellent service not just to our customers, but to our colleagues too. As IT Support Team Leader, you More ❯
Lytham St. Annes, Lancashire, North West, United Kingdom Hybrid / WFH Options
Beaverbrooks
IT environment. Proven track record in managing change requests and executing quality assurance processes. Strong knowledge of software testing methodologies, tools, and processes. Familiarity with change management frameworks (e.g., ITIL) and project management practices. Proficiency in Microsoft Office Suite, particularly Excel, and experience with change management tools (e.g., Jira, ServiceNow). Excellent analytical and problem-solving abilities. Strong communication and More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
Azure AD) using REST APIs and automation tools (Ansible). Managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable, resilient, and highly available. Service management frameworks (Risk, ITIL - Incident, Problem, Change and SLAs). Producing and rapidly delivering minimum viable solutions, results focused with ability to prioritise the most impactful work. Regulatory frameworks such as GDPR, DORA and More ❯
understanding (routers, switches, VPNs etc) Excellent communication skills & a customer-focused approach Organised, reliable & proactive Full UK driving licence & transport - Essential & non-negotiable Desirable: Relevant IT certifications (CompTIA, Microsoft, ITIL etc) Previous experience mentoring or training junior team member More ❯
Lancashire, England, United Kingdom Hybrid / WFH Options
Erin Associates
or similar role . Strong understanding of change management processes and Software Testing & QA methodologies . Hands-on experience in test planning, execution, and defect management . Familiarity with ITIL and project management practices. Skilled in Microsoft Office (Excel) and change tools (e.g., Jira, ServiceNow). Excellent analytical and problem-solving abilities. This fantastic opportunity to join a growing and More ❯
Lytham St. Annes, Lancashire, North West, United Kingdom Hybrid / WFH Options
Erin Associates
or similar role . Strong understanding of change management processes and Software Testing & QA methodologies . Hands-on experience in test planning, execution, and defect management . Familiarity with ITIL and project management practices. Skilled in Microsoft Office (Excel) and change tools (e.g., Jira, ServiceNow). Excellent analytical and problem-solving abilities. This fantastic opportunity to join a growing and More ❯
and scripts to ensure high-quality. Monitor and report on testing progress, managing issues through to resolution. Document change management and QA activities clearly and consistently. Ensure compliance with ITIL, internal policies, and industry standards. Support post-implementation reviews, making recommendations for improvement. Collaborate with IT, business stakeholders, and project teams to embed best practices. About You: Proven experience in More ❯
Passionate about customer service and consistent communication Previous experience within the IT healthcare sector, with an understanding of industry-specific systems, compliance, and data sensitivity. (Desirable) Familiarity with the ITIL framework with an understanding of service management best practices and structured support processes (Desirable) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions More ❯
existing IT General Controls from across access, change, and operations domains drawing on experience to do so independently and/or with minimal support. Working knowledge of COBIT/ITIL Frameworks Comfortable performing IT Risk Assessments across a variety of IT domains. Strong analytical and problem-solving skills, being able to decipher sometimes complex information, analyse and report on for More ❯
preston, lancashire, north west england, united kingdom
EG Corporate Services Limited
existing IT General Controls from across access, change, and operations domains drawing on experience to do so independently and/or with minimal support. Working knowledge of COBIT/ITIL Frameworks Comfortable performing IT Risk Assessments across a variety of IT domains. Strong analytical and problem-solving skills, being able to decipher sometimes complex information, analyse and report on for More ❯
Oldham, Lancashire, England, United Kingdom Hybrid / WFH Options
the guinness partnership
and Reporting. Proficient in use of delivery and collaboration tools (i.e. DevOps, SharePoint. MS Teams, Asana). Demonstrates the Guinness Behaviours. Desirable: Experience of cloud adoption projects. Experience of ITIL Principles & processes. Housing sector industry experience. Qualifications Essential: Professional qualification in Project Management PRINCE2, APM or similar. Educated to degree level or equivalent professional experience. If you’re interested in More ❯
code. Hands-on experience with tools and technologies such as AWS, Terraform, Ansible, CI/CD pipelines, Kubernetes, GitHub. Knowledge of managed services and post-implementation support. Familiarity with ITIL frameworks and Agile delivery. A background in infrastructure and networking (a plus). More ❯
amended from time to time. What we're looking for: Qualified to degree level or time served experience. CISA, CRISC or similar professional qualifications but training will be provided ITIL, COBIT, SOX knowledge - Desirable 2-3 years of experience working within an IT control testing programme Experience working in an external audit team within a Big 4 or similar corporate More ❯
preston, lancashire, north west england, united kingdom
EG Corporate Services Limited
amended from time to time. What we're looking for: Qualified to degree level or time served experience. CISA, CRISC or similar professional qualifications but training will be provided ITIL, COBIT, SOX knowledge - Desirable 2-3 years of experience working within an IT control testing programme Experience working in an external audit team within a Big 4 or similar corporate More ❯
objectives Keep abreast of latest developments in the sector around applications and cloud services ensuring the best tools and practices are adopted. Extensive experience in an IT Applications role. ITIL Certification Project management qualification, Prince2 or Agile. Experience of Managing Teams What's in it for you? As an RBH employee, you will receive a range of fantastic benefits, including More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Xpertise Recruitment Ltd
at board and C-suite level. Exceptional leadership skills, able to inspire, challenge and develop diverse teams through change. Deep knowledge of infrastructure, platform and service management best practice (ITIL, cloud, networking, automation). Commercial acumen and external presence to manage strategic suppliers, engage stakeholders and represent technology services externally. Why This Role? This is not a "steady state" leadership More ❯
support millions across the UK. You'll lead on designing IT services that are reliable, user-focused, and ready for live operation. Working across delivery teams, you'll apply ITIL best practices, produce key service artefacts, and drive automation and standardisation. Pay up to £68,205, plus 28.9% employer pension contributions, hybrid You could be just the right applicant for More ❯
Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
Des Scanlan IT Recruitment Ltd
Infrastructure Engineer 3 rd Line Mainly Projects Remote working within 90 mins travel of Carlisle - 24 month FTC Are you an experienced Infrastructure Engineer who wants to work with the latest technologies underpinning the Finance industry? Do you like to More ❯
Lytham St. Annes, Lancashire, North West, United Kingdom
Data Careers
evidence. Working in large-scale transition programmes, particularly in service transitions between contracts. Understanding business drivers and the impact of change/release across a complex IT estate. Applying ITIL service management principles, particularly around change and release. Working knowledge of service management tooling (ServiceNow is desirable, but not essential if you're willing to upskill). Skills & Qualifications ITILMore ❯
Job Title: IM&T Project Manager for BEMS (Building Energy Management Systems) Location: Warton/Samlesbury - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: 47 More ❯
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
DWP Digital
support millions across the UK. You'll lead on designing IT services that are reliable, user-focused, and ready for live operation. Working across delivery teams, you'll apply ITIL best practices, produce key service artefacts, and drive automation and standardisation. Pay up to £68,205, plus 28.9% employer pension contributions, hybrid working with 60% home working, flexible hours, and … a delivery-driven environment, you'll collaborate with multidisciplinary teams across design, architecture, and IT operations to lay the foundations for live service. You'll lead the use of ITIL-aligned service design and transition processes, producing key artefacts like Service Design Packs and helping teams plan ahead, standardise, and automate. You'll challenge the status quo, bring fresh ideas … for users, confident in leading across programmes, and ready to make a real impact, we'd love to hear from you. What skills, knowledge and experience will you need? ITIL & Service Design Expertise - You've got a solid understanding of the ITIL framework, especially around Service Design, backed by relevant qualifications or equivalent hands-on experience. High-Standard Delivery Across More ❯
preston, lancashire, north west england, united kingdom Hybrid / WFH Options
DWP Digital
support millions across the UK. You'll lead on designing IT services that are reliable, user-focused, and ready for live operation. Working across delivery teams, you'll apply ITIL best practices, produce key service artefacts, and drive automation and standardisation. Pay up to £68,205, plus 28.9% employer pension contributions, hybrid working with 60% home working, flexible hours, and … a delivery-driven environment, you'll collaborate with multidisciplinary teams across design, architecture, and IT operations to lay the foundations for live service. You'll lead the use of ITIL-aligned service design and transition processes, producing key artefacts like Service Design Packs and helping teams plan ahead, standardise, and automate. You'll challenge the status quo, bring fresh ideas … for users, confident in leading across programmes, and ready to make a real impact, we'd love to hear from you. What skills, knowledge and experience will you need? ITIL & Service Design Expertise - You've got a solid understanding of the ITIL framework, especially around Service Design, backed by relevant qualifications or equivalent hands-on experience. High-Standard Delivery Across More ❯
support millions across the UK. You'll lead on designing IT services that are reliable, user-focused, and ready for live operation. Working across delivery teams, you'll apply ITIL best practices, produce key service artefacts, and drive automation and standardisation. To be considered for an interview, please make sure your application is full in line with the job specs … a delivery-driven environment, you'll collaborate with multidisciplinary teams across design, architecture, and IT operations to lay the foundations for live service. You'll lead the use of ITIL-aligned service design and transition processes, producing key artefacts like Service Design Packs and helping teams plan ahead, standardise, and automate. You'll challenge the status quo, bring fresh ideas … for users, confident in leading across programmes, and ready to make a real impact, we'd love to hear from you. What skills, knowledge and experience will you need? ITIL & Service Design Expertise - You've got a solid understanding of the ITIL framework, especially around Service Design, backed by relevant qualifications or equivalent hands-on experience. High-Standard Delivery Across More ❯