Customer Journey Manager
- Hiring Organisation
- Pontoon
- Location
- Manchester, Lancashire, United Kingdom
- Employment Type
- Full-Time
- Salary
- Salary negotiable
onboard new enterprise knowledge sources, ensuring alignment with business priorities and AI use cases. Define and maintain knowledge governance standards, metadata requirements, taxonomies and information architecture frameworks. Work with business stakeholders to capture requirements for knowledge discovery, retrieval and AI-enabled experiences. Develop and implement enterprise taxonomy … enabled services. Skills & Experience: Enterprise Knowledge Management Platforms AI and Generative AI Solutions Enterprise Search and Knowledge Retrieval Technologies Data Governance and Information Management Business Analysis and Requirements Engineering Information Architecture and Enterprise Taxonomy Design User Acceptance Testing and Evaluation Frameworks Knowledge Quality Management Change Management ...