2nd/3rd Line Support Engineer
Bury, Lancashire, England, United Kingdom
360 Resourcing Solutions
problems related to Windows Server & Desktop, Citrix desktop delivery, Virtualisation and similar technologies. Support firewalls, VPNs, and Wired & Wireless networks to ensure secure network operations. Document all support interactions tracking and reporting purposes & assist in maintaining a high level of documentation. Collaborate with 1st line support engineers to escalate unresolved issues effectively. To be considered for the role of … essential. A demonstrable security-first approach to technology will benefit the applicant. Experience with Citrix desktop delivery & firewall management is desirable. Familiarity with BMS or similar ticketing systems for issue tracking. As our new 2nd/3rd Line Support Engineer you would be joining a company that really look after their staff. There are clearly defined paths of growth More ❯
Employment Type: Full-Time
Salary: £29,000 - £31,000 per annum
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